Windows 10: Windows 10 Clean install usb 3.0 Problems

Discus and support Windows 10 Clean install usb 3.0 Problems in Windows 10 Drivers and Hardware to solve the problem; I upgraded to windows 10 from windows 7 and then performed a clean install of windows 10. I have being having problems with my USB 3.0 ports which were... Discussion in 'Windows 10 Drivers and Hardware' started by steve3194, Jan 12, 2016.

  1. steve3194 Win User

    Windows 10 Clean install usb 3.0 Problems


    I upgraded to windows 10 from windows 7 and then performed a clean install of windows 10. I have being having problems with my USB 3.0 ports which were not present in windows 7.

    Every time I turn on my computer running windows 10 I get an error telling me the last USB device I connected to the computer has malfunctioned and windows doesn't recognize it. Strangely this error also pops up when there is nothing connected to the USB 3.0 ports. Upon viewing device manager there is a device listed as unknown device(link in compliance mode). The error in the details section states that the super speed link to the device keeps returning an error. USB 2.0 ports work fine.

    I have tried various things to fix the issue such as uninstalling all the USB devices in device manager, updating drivers unplugging the PC.
    One of the ideas I have as to what may be causing the issue is that Intel don't provide drivers for their USB 3.0 ports after windows 7. As far as I know Microsoft provides the driver. This is the only thing that comes to mind when trying to figure out the problem.

    Any help appreciated

    Motherboard:Asus p8z77vlx

    :)
     
    steve3194, Jan 12, 2016
    #1

  2. USB 3.0 flash drive not recognizing

    I have Dell Inspiron 3543 which has one USB3.0 port, it was working normally with Windows 8.1 x64. Later I did clean install of Windows 10 x64, but after that my USB 3.0 flash is not recognizing while I plug in to USB 3.0 port but works on 2.0 ports. When
    I plug 2.0 devices to 3.0 port it works, just my 3.0 flash drive is not recognized. I installed latest drivers(Intel extensible or something similar) and said it was up to date.
     
    SudeepShakya, Jan 12, 2016
    #2
  3. DynLleuad Win User
    Front USB 3.0 port not working in Windows 10

    Hi there,

    I have plugged a usb 2.0 memory stick in the usb 3.0 port and it's being read correctly and opens explorer.

    This is a clean install of Win 10 pro x64 and only 3 days old, system is up to date, It worked once and then it didn't and still doesn't.

    The troubleshooter resolved nothing:

    USB Mass Storage Device has a driver problem

    There is a problem with the driver for USB Mass Storage Device. The driver needs to be reinstalled.

    Not fixed

    I have since tried the usb 3.0 stick on a win 10 laptop and another pc and it works fine, even works under kali(Linux).

    I believe the issue is with the driver that was assigned to the usb 3.0 stick.

    Might just be easier doing another clean install.

    Update: After going through the troubleshooter again, it came back now with another error:

    Windows 10 Clean install usb 3.0 Problems [​IMG]
     
    DynLleuad, Jan 12, 2016
    #3
  4. Berton Win User

    Windows 10 Clean install usb 3.0 Problems

    The computers I've worked with, including my own, did not get USB 3.0 support from the BIOS like the USB 2.0 ports do, require drivers usually provided by the maker of the motherboard. Does ASUS have USB 3.0 drivers available for downloading? I have not done the Upgrade to Win10 of my Win7 computer with its USB 3.0 ports yet and since my Win10 Pro didn't have USB 3.0 built-in I got an add-in PCIe X1 card to provide them, works fine on Win10. Next time I order accessories I'll get another card for the Win10 Home computer.
     
    Berton, Jan 12, 2016
    #4
  5. steve3194 Win User
    Asus only links to lntel's drivers as Intel manufacture the USB 3.0 ports. Intel stopped providing the drivers after windows 7. Now the generic Microsoft drivers install instead.
     
    steve3194, Apr 5, 2018
    #5
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Windows 10 Clean install usb 3.0 Problems

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