Windows 10: Windows 10 : computer does not start - tried all options

Discus and support Windows 10 : computer does not start - tried all options in Windows 10 Support to solve the problem; Hi, I had an unpleasant surprised yesterday when I tried to start my computer and it did not start. Windows 10 tried to run the diagnostic and then... Discussion in 'Windows 10 Support' started by jeormel, Sep 27, 2016.

  1. jeormel Win User

    Windows 10 : computer does not start - tried all options


    Hi,

    I had an unpleasant surprised yesterday when I tried to start my computer and it did not start. Windows 10 tried to run the diagnostic and then the repair but it did not work and here i am on the blue screen with the different options to fix the issue. I tried absolutely everything but nothing worked:

    - Startup repair : did not work. I landed on the same menu
    - Go back to previous build, did not work. It says that it cannot be performed
    - System restore : there was two system restore point. I did not start them right away and when I got back (I first tried a repair), they were gone !!! Do you know if there is a way to retrieve them
    - startup settings: I have tried to start windows 10 in safe mode and all the other modes but it does not start in any of them, it always goes back to the blue menu with the different options to troubleshoot the issue.
    - reset computer: it did not work. It always goes back to the troubleshoot menu.
    - I tried to run the sfc /scannow command but it failed.

    At this point, I have no idea what to do ? Everything that I try bring me back to the troubleshoot menu. Any help would really be appreciated.

    Best,
    Jerome

    :)
     
    jeormel, Sep 27, 2016
    #1

  2. Uninstalling the Windows 10 Installer

    I've tried all that along with hiding the windows 10 upgrade from the list of optional updates. I have one important and 3 optional updates I'm trying to download but the first thing it does it start downloading win 10, even though it's not there. How
    to I stop the computer from trying to download win 10?
     
    MarkHorton1, Sep 27, 2016
    #2
  3. John Sarc Win User
    Windows 10 start menu not working - tried all available solutions

    Hi,

    To resolve your concern regarding Start menu and taskbar, you can run SFC
    (System File Checker) and/or DISM (Deployment Image Servicing and Management). Make sure that you're connected to internet when doing the troubleshooting. To do so, check this

    article
    out by ZigZag3143 (MS -MVP).



    Let us know how it goes.
     
    John Sarc, Sep 27, 2016
    #3
  4. mrgeek Win User

    Windows 10 : computer does not start - tried all options

    From the Advanced options/Startup Settings, select 'enable Safe Mode' and select option 9. When the computer can't restart, an error message screen will appear. Post results here for someone to look at.


    Windows 10 : computer does not start - tried all options [​IMG]
     
    mrgeek, Sep 27, 2016
    #4
  5. jeormel Win User
    Mrgeek - thanks for your reply.
    Unfortunately, when I follow your steps, it still bring me back to the troubleshoot menu without throwing an error message.
     
    jeormel, Apr 4, 2018
    #5
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Windows 10 : computer does not start - tried all options

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