Windows 10: Windows 10, Computer freezes after playing new game, now randomly freezes when using...

Windows 10, Computer freezes after playing new game Hogwarts Legacy, now randomly freezes when using computer and stuck in reboot loop for a few minutes. Need to let it rest for a short while before it will be able to start.Had this computer for 5 years now, have been having this problem on and off and no idea how I fixed it every time.Make: Motherboard: Z270MX-Gaming5Processor: Intel R CoreTM i7-7700k CPU @4.20GHzGraphics Card: Geforce RTX 1070 Ram: 16GBOS: Windows 10Have tried many things seen online, please advice.Dump files for the freezes are attached below:https://drive.google.com/

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Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly


Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.