Windows 10: Windows 10 Crash

Discus and support Windows 10 Crash in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi my computer seems to crash randomly when I have 2 or 3 programs running at once, I know this is very vague, could I please have instructions to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Anima, Dec 28, 2015.

  1. Anima Win User

    Windows 10 Crash


    Hi my computer seems to crash randomly when I have 2 or 3 programs running at once, I know this is very vague,
    could I please have instructions to provide necessary information and data to see what may be causing the issue?

    Thanks *Smile

    :)
     
    Anima, Dec 28, 2015
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, Dec 28, 2015
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, Dec 28, 2015
    #3
  4. Artekis Win User

    Windows 10 Crash

    Hello Anima, usually a mod will tell you to upload information about your system and dump files.
    You can do that by following the instructions here: BSOD - Posting Instructions - Windows 10 Forums
    Attach the file that you get and someone more experienced can analyze the dump/crash file to help you fix your problem.
     
    Artekis, Dec 28, 2015
    #4
  5. Anima Win User
    Hey buddy! Sorry I took so long, working working working. Anyways I managed to get the Zip file.
    All I can really say is when I run multiple programs or alt tab from a program it freezes for a little bit, has some activity then eventually crashes, like it shits itself too easily.

    Attachment 56116

    Appreciate the help thus far! *Smile <3
     
    Anima, Dec 29, 2015
    #5
  6. axe0 New Member
    We don't give support to piracy, if you don't clean install a genuine copy of Windows we won't help.

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code: <ActivePartialProductKey>T83GX</ActivePartialProductKey> <ActiveProductKeyPid2>00331-10000-00001-AA677</ActiveProductKeyPid2> <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion> <ProductName>Windows 10 Pro</ProductName> <ProcessorArchitecture>x64</ProcessorArchitecture> <EditionId>Professional</EditionId> <BuildLab>10586.th2_release.151121-2308</BuildLab> <TimeZone>AUS Eastern Standard Time(GMT+11:00)</TimeZone> <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId> <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription> <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups> <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId> <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-3612015</ActiveProductKeyPidEx> <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel> <ActiveVolumeCustomerPid>03612-03308-311-616215-03-1033-10240.0000-3172015</ActiveVolumeCustomerPid> <OfflineInstallationId>739927035555107543331115994168807266422776629761690795338775442</OfflineInstallationId> <DomainJoined>false</DomainJoined>[/quote] Forum rules
     
  7. Anima Win User
    Oh sorry mate, was not aware of that, I didn't want to buy it because I wanted to test it first to see how Windows 10 is run it for a while, test the waters, pretty much wanted to see if it was worth the purchase or If I should just stick to my windows 7.

    Thanks anyways *Smile.

    Just FYI the install is from the official windows 10 install on their website, only the key is not legit (for testing full feature purposes).
     
    Anima, Dec 31, 2015
    #7
  8. axe0 New Member

    Windows 10 Crash

    The important part is the activation, where you get the installation from is not important.

    I believe Windows 10 is worth it to pay for, but it is sometimes a little buggy if you don't clean install it.
     
    axe0, Apr 5, 2018
    #8
Thema:

Windows 10 Crash

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