Windows 10: Windows 10 Crash?

Discus and support Windows 10 Crash? in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I'm having issues upgrading to Windows 10. After upgrading, started off getting random computer lock up/BSOD with the error VIDEO_TDR_FAILURE... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Siripansa, Dec 28, 2015.

  1. Siripansa Win User

    Windows 10 Crash?


    Hi,

    I'm having issues upgrading to Windows 10. After upgrading, started off getting random computer lock up/BSOD with the error VIDEO_TDR_FAILURE nvlddmkm.sys. Thought it might be a driver issue so downloaded and updated to the latest Nvidia drivers. Now instead of BSOD I just get computer freezing followed by display just blacking out. The only way to fix is to restart computer. Happens at random times under random load. Any help would be greatly appreciated.

    Regards,

    Siri

    :)
     
    Siripansa, Dec 28, 2015
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, Dec 28, 2015
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, Dec 28, 2015
    #3
  4. axe0 New Member

    Windows 10 Crash?

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 56143
    Code: *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 3: kd> lmvm nvlddmkm start end module name fffff801`0b1a0000 fffff801`0be3c000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Tue Oct 13 17:43:56 2015 (561D26BC) CheckSum: 00C4FCDD ImageSize: 00C9C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  5. Siripansa Win User
    Hi,

    Reinstalling graphics driver did not fix BSOD issue. Still exact same issue.

    Regards,

    Siri
     
    Siripansa, Dec 30, 2015
    #5
  6. axe0 New Member
    Please use DDU to try different drivers.

    Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

    Windows 10 Crash? [​IMG]


    Windows 10 Crash? [​IMG]
     
    axe0, Apr 5, 2018
    #6
Thema:

Windows 10 Crash?

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