Windows 10: Windows 10 crashing no BSOD, screen just turns black

Discus and support Windows 10 crashing no BSOD, screen just turns black in Windows 10 BSOD Crashes and Debugging to solve the problem; Pc just turns off and restarts when i'm in the middle of something. So far i think it's only happened when i play a game. My videocard is the radeon hd... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jazir5, Aug 3, 2015.

  1. JAZIR5
    jazir5 Win User

    Windows 10 crashing no BSOD, screen just turns black


    Pc just turns off and restarts when i'm in the middle of something. So far i think it's only happened when i play a game. My videocard is the radeon hd 7850, and i'm on the newest catalyst drivers.
    In eventviewer i see a event for usermodepowerservice happening followed by a kernel-pnp source.
    Kernel-PNP has this message in the description: "The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM{9e95bf9f-3804-11e5-b395-448a5b607d83}#0000000000100000"
    The usermodepowerservice thing has this message in the description "Process C:\Windows\System32\atieclxx.exe (process ID:1088) reset policy scheme from {381b4222-f694-41f0-9685-ff5bb260df2e} to {381b4222-f694-41f0-9685-ff5bb260df2e}"

    further back there is also a kernel power error with an X that says in the description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. I am pretty sure it's not the power supply as this started literally right after i upgraded to win 10. If it's an incompatible driver what are my options currently?

    What can i do to fix this?

    :)
     
    jazir5, Aug 3, 2015
    #1
  2. ZIGZAG3143 (MS -MVP)
    ZigZag3143 (MS -MVP) Win User

    windows 10 freezes, no bsod, no black screen just freezes what ever i was doing at that moment it is stuck like that

    Nothing in that link. Try it again
     
    ZigZag3143 (MS -MVP), Aug 3, 2015
    #2
  3. ARCADIOPEREZ
    arcadioperez Win User
    windows 10 freezes, no bsod, no black screen just freezes what ever i was doing at that moment it is stuck like that

    nevermind it froze again today.
     
    arcadioperez, Aug 3, 2015
    #3
  4. ESSENBE
    essenbe Win User

    Windows 10 crashing no BSOD, screen just turns black

    Please upload the BSOD Posting instructions Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums.

    Please go to your last post and in the bottom left corner click 'My System Specs'. there is a link there to update your system specs, click it and fill them all out in as much detail as possible. Please list Manufacturer and Model, and list Desktop or Laptop. If it is an OEM, please list the Manufacturer and Model number. Please be sure to list your PSU and CPU cooler. If you would like to know what we would like, please click 'My System Specs' at the bottom left of this post and see mine.
     
    essenbe, Aug 4, 2015
    #4
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Windows 10 crashing no BSOD, screen just turns black

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