Windows 10: Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified

Discus and support Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified in Windows 10 Drivers and Hardware to solve the problem; I've modded my own high-end desktops with these win-raid drivers and they work better than the stock MS drivers supplied by default. HTH, --Ed--... Discussion in 'Windows 10 Drivers and Hardware' started by devyeah, Apr 13, 2017.

  1. sygnus21 Win User

    Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified


    How? Performance numbers to back that up?

    Anyway the issue is not the 3.1 drivers, but the flaky Gigabyte F21 BIOS update hosing stuff. It has noting to do with 3.1 drivers. And I know the OP mentioned he couldn't install the 3.1 driver until the update, but that's highly questionable stated in my reply to that statement.

    And yes, I run a Z170 gigabyte board supporting USB 3.1. And though I don't have any 3.1 devices, the port did work as advertised with both USB 2 and 3 devices... before the F21 BIOS was even a thought.
     
    sygnus21, Apr 19, 2017
    #31
  2. devyeah Win User

    After flashing my BIOS again today to version F21 and even trying their more recent beta F21c I have to go back to version F5, I was able to install properly the thunderbolt driver and the USB 3.1 update tool, even if everything ran ok it didn't work, I turned off the computer for more than one hour (they suggest 30 sec) unplugged. I even remove the battery. When I got back into window now I had 2 unspecified devices to safety remove. Important to mention that Everytime I log into window a window showed up telling me that thuntherbolt need an update with a link to gigabyte website, the same place I downloaded the same driver, crazy.
    I ended turning off Thunderbolt in the BIOS and the 3.1 in device manager, now I have a motherboard that supposed to support USB 3.1 but seems not.
    I give up, the computer is running ok despite the USB issue, I learned the lesson with gigabyte and I hope soon be able to upgrade to an Asus and i7 7700k.
    Btw I was able to modify my Mac address with guide provided here, just read carefully because you can use that guide to upgrade your nic firmware but you don't need to touch that just the hex editor and the Intel tool, it worked like a charm.
     
    devyeah, Apr 20, 2017
    #32
  3. This could be a temporarily fix :

    The message — “USB device not recognized. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.” or “Eject USB Root Hub (USB 3.0)” often appears on computers with the Gigabyte Z170X motherboard, so if you seldom use the USB 3.0/USB 3.1 port on the back of the computer host, you can disable the USB 3.0 eXtensible Host Controller in Device Manager and fix the USB 3.0/3.1 not working or not recognized problem.

    • 1. Go to the Device Manager.
    • 2. Expand the Universal Serial Bus controllers.
    • 3. Right click the USB 3.0 eXtensible Host Controller.
    • 4. Select the Disable device.
    • 5. Restart the computer.

    Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified [​IMG]


    from : Fix USB 3.0 Not Working on Windows 10 Creators Update | Driver Talent
     
    asmanabiali, May 1, 2017
    #33
  4. TV2
    TV2 Win User

    Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified

    Doesn't that just hide the problem?
    I'll bet the OP is looking to fix it.
     
  5. sygnus21 Win User
    There is some truth to what asmanabiali said, about the Z170 board as I've had this issue myself, but mainly after updating to the F21 BIOS.

    As I said before, unless you're seriously planning on running a Kaby Lake processor one these Gigabyte Z170 boards, I'd stay far away from those F20's BIOS. Too many weird issues. And even if you do upgrade to a kaby, it doesn't mean the BIOS issues the new updates bring goes away.

    And don't bother calling Gigabyte's tech support... they're as clueless as a newborn discussing 60's pop. Been there done that with them. All you get is the run around and babble talk with no fix.
     
    sygnus21, May 2, 2017
    #35
  6. OldMike65 Win User
    This happens with ASUS boards too, just not Gigabyte's. I had the same issue. Once I removed the Windows Creative Update, problem was gone. This is more of a Windows bug, then anything else.
     
    OldMike65, May 2, 2017
    #36
  7. OldMike65 Win User
    That is correct !!!! That is not a fix. Don't even need to reboot either, soon as you disable the driver, issue is gone.
     
    OldMike65, May 2, 2017
    #37
  8. sygnus21 Win User

    Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified

    Not for me. Strictly the F21 Gigabyte BIOS on my Z170 MB. Period. In fact I've a new MB, a Gigabyte Z270 GA-Gaming 8 (see this post), and absolutely NO Windows 10 issues... And I am on the Creator's update *Wink

    BTW if you go here, you see all sorts of people are having issues with the F20, F21, F22 BIOS on the Gigabyte Z170 boards. And it ain't Windows related!
     
    sygnus21, May 2, 2017
    #38
  9. OldMike65 Win User
    Well sorry to hear that....My ASUS board has no issues like your Gigabyte board does, it only had the one issue with the USB 3.1 eXtensible Host Controller and everything else on my ASUS board was fine. I did have other smaller problems with the Windows Creative Update, and I got tired of it. There are lots of others that don't care much for the Creative Update either. All my issues WERE Windows Related.....Not related to my ASUS Board. *Smile
    Take Care... Mike. *Smile
     
    OldMike65, May 2, 2017
    #39
  10. devyeah Win User
    Ok i need to ask you something.
    Well i wont be able to go back to the previous version of windows, because i formatted and installed windows from scratch and i downloaded it from microsoft, so it come with the creator update preinstalled, anyway i was able to find the anniversary update windows version.
    My question is, Can i install windows using this version and prevent it to be updated to the creator update?
     
    devyeah, May 2, 2017
    #40
  11. OldMike65 Win User
    You should be able to find a release newer than having to go back to the anniversary update. Version 1607 Build 14393.1066 should work, and does not have the creative Windows update. You can delay updates, not sure how long you can thou. That anniversary update is real old version. There is a site that you can check out, to download there app for getting Windows versions, directly from Windows.
    Microsoft Windows and Office ISO Download Tool

    Then what you should do, is make a Complete Image backup of your Windows, using Macrium Reflect. Free program.
    Keep this backup on a external drive or a 2nd drive on your computer. If you had already backed up your Windows BEFORE installing the Creative update, then all you would have needed to do was Restore your backup.
    Macrium Reflect Free | Macrium Software
     
    OldMike65, May 2, 2017
    #41
  12. devyeah Win User
    Oh really nice, thanks, March 2017 should be fine right?
     
    devyeah, May 2, 2017
    #42
  13. OldMike65 Win User

    Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified

    OldMike65, May 2, 2017
    #43
  14. OldMike65 Win User
    Yes I believe so....
     
    OldMike65, May 2, 2017
    #44
  15. devyeah Win User
    if i turn off windows update to avoid installing the creator update i wont receive any security update or other hot fixes in the future, right?
     
    devyeah, May 2, 2017
    #45
Thema:

Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified

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