Windows 10: Windows 10 Creators Update video issue

Discus and support Windows 10 Creators Update video issue in Windows 10 Support to solve the problem; Hi I was notified by Windows Update that my system was ready to be upgraded to Windows 10 Creators Update. I always prefer to do clean installs, so... Discussion in 'Windows 10 Support' started by thommo14, Jun 22, 2017.

  1. thommo14 Win User

    Windows 10 Creators Update video issue


    Hi

    I was notified by Windows Update that my system was ready to be upgraded to Windows 10 Creators Update. I always prefer to do clean installs, so I use the media creation tool and cleanly installed Windows 10 Creators Update.

    I have my monitor set to turn off after a set period of time, but sometimes when I want the display to resume (by moving my mouse or keyboard), the screen will turn black and elements of my browsers (Edge and Firefox) will be missing. Windows reports the my video driver is up to date. I had absolutely no issues whatsoever with the display on the Anniversary Update.

    Event Viewer reports the following:
    "Display driver igfx stopped responding and has successfully recovered."


    I also don't play any games at all, so it's not related to that.

    I have tried closing all open applications, thinking it might be a conflict with one of those, but the issue continued regardless of whether or not apps were open (obviously there are still background tasks and services running). Previously, the display stopped responding only when I used my keyboard or mouse to resume the monitor from sleep (the PC is not set to sleep or hibernate), but I checked Device Manager this morning and there's an entry overnight for the display not responding, so now the display not responding even when I'm not resuming the monitor from sleep.

    Note that this doesn't happen every single time I resume the monitor from sleep.

    Driver version: 8.15.10.2900
    Date: 26/11/2012


    I would really appreciate some help here.

    Thanks in advance.

    :)
     
    thommo14, Jun 22, 2017
    #1

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  4. dalchina New Member

    Windows 10 Creators Update video issue

    dalchina, Jun 22, 2017
    #4
Thema:

Windows 10 Creators Update video issue

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