Windows 10: Windows 10 cuts off the sound device when there is no playback ATM

Hey, I've been having this issue for long time now but I didn't mention until now because that's not a big problem in my PC as my USB Sound card will open itself up when there is a sound to play back immediately. But in my notebook's internal sound device, it won't. Any fix for this?


Scenario below;
1) I'm playing a sound coming from whatever you name it foobar2000, YouTube.
2) After a fixed 3-4 seconds closing the player, you hear a pop noise, understanding that sound device is turned off like disabled, like never there.
3) Open player again, no sound at all.
4) Until you change the volume from the taskbar right below to anything above 30%.

Then same scenario happens. The thing is in PC with USB card, its automatic but in notebook, I have to click on the volume bar at least 1-2 times above 30%. If I click below like 25% it won't work either (funny).

:)

 

MP3 files won't play on windows 10.

Turns out I had an external firewire playback device plugged in and it became the default playback device automatically. When I shut it off the sound goes back to the sound on the pc and mp3s work.

 

Laptop Sound Card Driver Problem (Conexant SmartAudio HD in Window 10 anniversary update)

Sounds would be cut off from speakers during songs/video/games while Window still detecting the sound outputs. It can be "fixed" temporary and very briefly (a few minutes) by plugging earphone jack into and out of either of the jacks AND weirdly, switching
between the Playback and Recording tab under Sound.
Everything works fine for earphones. There is no problem hearing sounds using them.
Troubleshooting with audio playback can't detect any problem. No indication of failure of drivers in Device Manager.

I've tried uninstalling and reinstalling the sound driver with restarting and shutdowns, even uninstalling it totally and made Window switches back to High Definition Audio device. Interestingly, the above temporary "fixes" would not work for High Definition
Audio device after the sounds got cut off. It would stay at the detecting-sound-output-but-no-sound-from-speaker stage until I restart. So for now I reinstalled Conexant SmartAudio HD.

I tried hard and soft reset , tried updating the driver manually and auto.

I've tried restoring to previous point and also uninstalling recently installed software but the problem still persists.
Would be grateful to see any thoughts on this problem.

 

no one knows how to fix it? no one encountered this problem?

edit: accidentally posted it in wrong forum area. can someone move it to the general support?

 

Welcome to the forums Xtreme512!

No, I haven't encountered this particular problem. Have you tried uninstalling and reinstalling your sound drivers? What have you tired to do to fix it? How long has it been happening? Any new hardware or software installed right before it started? Have you tried a system restore to a point before it started? You're not really giving us much to work with here you know.

 

Hey,

Nothing different at all, I did everything same as I did with Windows 8.1 which had no problem over the years. So, it was a clean install of Windows 10 both on my PC and notebook. In PC I have this Xonar U7 installed its own drivers and in notebook its Realtek HD onboard card and I let Windows 10 install drivers it like so it even installed the compatible Realtek audio software. And the situation for both of the devices are as above I explained.

Uninstalling and reinstalling is not necessary as everything works fine from the scratch and there were no upgrade from older drivers or driver corruptions etc.
I didn't actually try anything for this particular problem because I don't know how to address it. But I always set up my settings as high performance etc. so I was suspecting its a some kind of battery saver feature of Windows 10 to turn off audio device when not in use. I also set my audio settings for bit-perfect playback, no DSP effects at all, so the sound is not affected/altered by anything.

It is happening from the scratch, so no restore points etc.

I did give all the information in the first place. From this point on, I can't really speculate about this situation any further. I can only guess that it's some kind of intended feature or bug that cripples the device within the Windows kernel. Most likely I can't fix it by just changing settings and it needs to be patched.


edit: Im not saying its critical. I can live with it but curious if anyone had the issue before and maybe even have a fix sort of.

 

No, as I mentioned earlier I haven't noticed this problem on my machine. I have a Bluetooth external speaker set-up btw, but haven't noticed it either with them or the on board. Sorry I couldn't help more.

 

How can I forward this to Microsoft engineers? Opening a thread on Microsoft forums is enough?

 

I've worked a lot of audio problems in the last 15 years on forums and your problem is a first. I use both my PC sound and as I also have a recording studio, I use my USB connected recording interface unit (MOTU 896Mk3 Hybrid). Neither have the problem you describe.

Can you post a screenshot of the Device Manager, Sound section.
How to Upload and Post Screenshots and Files at Ten Forums - Windows 10 Tutorials

 

nothing fancy.

 

The Device manager looks OK. I would have to say some application is causing the problem.

 

not possible because on both machines this problem occurred from the very fresh install.

 

On the one with the ASUS Xonar sound card, make sure the on-board sound is disabled in the BIOS to avoid any problems. If both are enabled in Windows it could cause a conflict.

 

Sure I disabled the onboard sound card since the first day I created my PC years ago. BIOS is completely configured by me, I always watch out for things like that.

 

Just trying to eliminate the potentials.