Windows 10: windows 10 does not recognise scanner

I can no longer use the scanner in my Canon Pixma MG5350 scanner.

I have re-installed the drivers but still not working.

A previous moan about this produced the following suggestions which worked for a short time, but this too has now failed.


Click start and type “services.msc” and open it


Right click, stop and start all the services below.

Remote Procedure Call RPC
RPC Endpoint Mapper
Shell Hardware Detection
Windows Image Acquisition (WIA

Reboot. Give the scanner a shot.


Next I was advised


. Press Windows Key + R Key, in the box type “services.msc” without quotes.
2. Click on the service which is present at the top of the program list.
3. Scroll down to Windows Image Acquisition (WIA).
4. Double click on it and click the Dependencies tab
5. Make sure, all services Windows Image Acquisition depends on, are running
6. Switch to "Recovery" tab, and change all 3 drop-down boxes to "Restart the Service".
7. Make sure the 2 Reset boxes underneath say "1" in them.
8. Click Ok.


This did not work.

There is no problem with the scanner as when I use Canon's own software I can scan,

Evern windows 10 scanner program, when opened says










:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Printer not recognised as a Scanner or that it can print on A3

I have recently moved back from Mac OS to and new laptop with Windows 10.

I have two printers and a different problem with each:

i) HP Officejet 6500 E709n - this is working fine but is not recognised as a scanner as well as a printer, so I am unable to scan documents.

ii) HP Officejet 7500A - this prints ok, but the printer properties do not recognise that it can print on A3 - it doesn't appear as an option in the paper sizes. When added as a device it is listed as Unknown-94-fb-b (HP Officejet 7500 E910)...not sure if
there is any significance in it being Unknown?

Both printer drivers are up to date.

Any suggestions? Both issues are really frustrating, but especially the second.

Thanks

 

Windows 10 not recognising my Canon scanner MG4250My new windows 10 initially scanned docs okay

Hi,

To have a better view on this concern, kindly answer the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you reinstall the driver of your scanner and check if you will still experience the same issue.

We will be waiting for your response.