Windows 10: windows 10 does not see my plug and play camera

I bought and plug and plasy webcam with microphone. the microphoned works perfectly by windows does not see the camera. it's not listed on device manager. don't know what to do?

:)

 

My plug and play is still on running after 2.5 Hours

Hi Declan,

Thank you for posting your question in the Microsoft Community.

I would suggest you to stop the plug and play service and again start the service and check the status of this issue. Follow the steps below to stop the Plug and Play service.

• 
  Press Windows Key + R key
  
• 
  Type “Services.msc” and press Enter
  
• 
  Right click on Plug and Play and click on stop
  
• 
  Again start the service.
  

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Not possible to import photos direct from my camera in Windows 10

Hi,

Thank you for posting in Microsoft Community.

I can understand the inconvenience this may have caused, but rest assured, we are here to help you with your concern.

This could be due to incorrect Auto play settings. I suggest you to follow the steps as shown below and check if it helps.

• Plug in the Camera.
• Go to Start and type AutoPlay Settings.
• Choose AutoPlay Settings.
• Under your Camera Device, choose the option "Import Photos and Videos."
• Exit Auto Play Settings and check if the issue persists.

Hope this helps.

 

Photo import issues with Windows 10 upgrade.

Hi,

Thank you for posting in Microsoft Community.

I can understand the inconvenience caused. I will be happy to assist you with the issue.

What happens when you plug in the Camera? Do you receive the Auto-Play notification towards the bottom right hand corner?

If you do not receive the pop-up notification, I suggest you to follow the steps below and check if it helps.

• Plug in the Nikon Camera to the system.
• On the Search box, type Settings.
• Go to Devices.
• Select Auto Play on the left pane.
• Ensure that Auto Play is Enabled.
• Under "Choose Auto Play defaults", set the Nikon Camera to "Import Photos and Videos (Photo).
• Unplug the Camera and re-plug it back.
• Check if it helps.

Hope this helps. Please reply for further queries on this.