Windows 10: Windows 10 drivers help

Discus and support Windows 10 drivers help in Windows 10 Drivers and Hardware to solve the problem; Hello, I am trying to install Windows 10 64bit onto my custom built PC and I'm having trouble loading/installing drivers and was wondering if anyone... Discussion in 'Windows 10 Drivers and Hardware' started by Swell, Jun 25, 2017.

  1. Swell Win User

    Windows 10 drivers help


    Hello,

    I am trying to install Windows 10 64bit onto my custom built PC and I'm having trouble loading/installing drivers and was wondering if anyone could help me :S

    [My motherboard is an ASUS B250M-K]

    I've attempted downloading all relevant drivers such as the SATA drives and the LAN drive from the ASUS website and put them onto my USB and tried to load them in the drive setup stage of the Windows 10 installation but this is to no avail.

    I've noticed they are all .exe files which is problematic and also I'm not even sure which drives I need or if I'm loading them correctly.

    Any help would be much much appreciated!!!

    :)
     
    Swell, Jun 25, 2017
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, Jun 25, 2017
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, Jun 25, 2017
    #3
  4. Tony K Win User

    Windows 10 drivers help

    Hi there, Swell. Welcome to Ten Forums.

    I have an Asus MoBo.

    Drivers won't install that way and is complicated to do so, but possible. You're better off letting install complete, make a restore point or a backup disk, then load each driver via it's exe.

    You may want to compare the drivers via Device Manager to see if Windows already installed the drivers from the Asus site first.
     
    Tony K, Jun 25, 2017
    #4
  5. Swell Win User
    Thing is I can't seem to be able to move on with the installation because the next button is blocked :/
     
    Swell, Jun 25, 2017
    #5
  6. Tony K Win User
    At what point in the install are you?
     
    Tony K, Jun 25, 2017
    #6
  7. Swell Win User
    I'm in the collecting information part in the Windows installation. It's asking me 'Where do you want to install windows?', the stage that comes right after choosing custom install.
     
    Swell, Jun 25, 2017
    #7
  8. Tony K Win User

    Windows 10 drivers help

    Are you on the screen where you pick a drive? If so, pick it and install.
     
    Tony K, Jun 25, 2017
    #8
  9. Tony K Win User
  10. Tony K Win User
    Tony K, Jun 25, 2017
    #10
  11. Swell Win User
    There is nothing to select, that's the problem. Are you saying I'm meant to be selecting my hard drive at this point? (If so, my Seagate 1tb HD isn't appearing despite being connected properly). I thought I was meant to be selecting motherboard drivers here hence the first post expressing my concerns. Here is a picture of what comes up when I click load driver.

    When I click load driver it says 'to install the device driver for your drive, insert the installation media containing the driver files.
    Installation media can be a CD, DVD, or USB'
     
    Swell, Jun 25, 2017
    #11
  12. Swell Win User
    Thank you but yeah my problem is no drives at all come up its empty and there are no options. I have no idea why
     
    Swell, Jun 25, 2017
    #12
  13. Tony K Win User

    Windows 10 drivers help

    I see. Your BIOS should recognize your drive via the drive's firmware if it's installed correctly. Do you see it listed in the BIOS?

    Windows disk drivers manage the drives. It sees info in the BIOS to take over management as with most peripherals.
     
    Tony K, Jun 25, 2017
    #13
  14. Swell Win User
    No, its not listed. It should be in the SATA information shouldn't it?
     
    Swell, Jun 25, 2017
    #14
  15. Tony K Win User
    I take it that this is a custom rig you put together? Loading an OS for the first time? Or a new drive?
     
    Tony K, Jun 25, 2017
    #15
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Windows 10 drivers help

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