Windows 10: Windows 10 dual user profiles for same account

I have been researching this issue but none are quite similar, please read details.


I am helping my Aunt with her Windows 10 computer - she lost her entire desktop icons and settings back around March 1st 2020. But when I dive in to figure out whats going on its not a so straight forward issue.


Her system ID is "Owner". But when I bring up a command prompt the path is: C:\Users\TEMP. It should be C:\Users\Owner.


When she reboots her computer, there are no login screens, it just goes straight to the Desktop. But now its going to the Desktop coming from the Users\Temp directory and not the Desktop from the Users\Owner directory.


Going to Settings -> User Accounts, it only lists "Owner - Local Administrator". It doesn't even list the Temp account.


In "System Properties -> Advanced -> User Profiles -> Settings" window, there are four listed accounts:

1. Default Profile Local / 45Mb

2. Defaultuser Local / 2.5Mb

3. Owner Backup / 18.3Gb

4. Owner Temporary / 177 Mb


How do I get rid of the "Temporary" Owner account? And how do I get the correct Owner account back to saying "local" instead of "backup"? I feel if this can be done my Aunt's computer will be back to normal again.


Here is a screen shot of her settings, again, the ONLY place I can find or see the dual Owner accounts is in this User Profiles window.




:)

 

Windows 10 can't load the user profile for a new user account

Hi Judy

Thank you for posting your query in Microsoft Community. .

I would suggest you to follow the method give below and check.

Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

Step 1: Start computer in safe
mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Enable Built-in administrator.

• • 
    Press Windows + X key together on your desktop screen.
    
  • 
    Click on Command Prompt (admin) to open
    Command Prompt.
    
  • 
    Type the following command and hit Enter:
    

• 
  net user administrator /active: yes
  (Check for the spaces)
  

d. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.



Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

Create a user account

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-10

Note: Create a Microsoft account



Method 3: Check the status of User profile services.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for User Profile Service, right click on it and
  start the service.
• Also, set the Startup type to
  Automatic.
• Now check if you are able to log-in.

Hope this information is helpful. Kindly update the status of the issue, we will be happy to help you.

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Deleting Windows 10 user account/profile

Hello,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Are you login to an Administrator account?

Meanwhile, we suggest that you disable the said user account via Command Prompt. Refer to the steps below:

1. Right-click on Start button, select
Command Prompt (Admin).

2. On the Command Prompt window, type in net user and press
Enter.

3. A list of user profiles on your computer will appear, if you see the user account you wish to disable then you can type:

net user ExampleUserName /active:no (note the space between the end of the user name and the /) and press
Enter.

Note: Make sure that you have other accounts available to your computer with Administrator rights before performing this method.

We look forward to your response.

Regards.