Windows 10: Windows 10 emits no sound on any speaker device

So one day, my Windows 10 Alienware gaming laptop suddenly stopped giving any audio on my headphones and built in speakers. It's not a speaker problem, because why would the headphones not work either? Also, device manager says all my sound related devices are fine. Troubleshooter couldn't find anything either.


Simply put: zero sound on anything.


One thing I should probably mention is that when I plug in headphones when it was working fine, my computer volume level adjusts itself accordingly so I don't blow my ears out. Now, despite no sound anyway, the level sticks at 100 instead of going down to something like 12.

:)

 

SPEAKERS emitting no sound...how fix?

Hello,

Thanks for posting your query to Microsoft forum.

We regret the inconvenience caused to you. We will be glad to assist you with this issue.

This issue could occur due to incompatible or corrupted device drivers. Let’s try to follow these methods below which can help us resolving this issue.

Method 1: Run audio troubleshooter.

You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with audio.

Follow the steps to run the troubleshooter:

• Type Troubleshooting in the search box and click Troubleshooting..
• Click on view all (on the left)
• Select Playing Audio troubleshooter.
  
• Follow the prompted steps to troubleshoot this issue.

If the issue persist, follow method 2.

Method 2: Update the sound drivers.

Step 1: Follow the steps below to update the sound drivers.

1. Press Windows + X key on the keyboard.

2. Go to device manager.

3. Right-click your audio/sound devices.

4. Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Step 2: Check in compatibility mode.

Download the drivers from the computer manufacture's website for Windows 10, if not available.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older programs
compatible with this version of Windows

Note: Steps applies to Windows 10.

Try the above step and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound Quality / Windows 10 Upgrade

Hi J,

To address this concern, we suggest that you follow these steps on how to troubleshoot sound issues after upgrading to Windows 10:

• Right-click the sound icon in the taskbar located at the bottom right of the screen and select
  Playback Devices.
• Select the current playback device in use and by default it should be the
  Speakers. Double-click on it to open its Properties window.
• Got to Advanced tab and change the bit rate to either of the following: 24bit/44100 Hz or 24bit/192000Hz. Depending on the speaker configuration.

If that won't work, follow these steps on how to scan for hardware changes:

• Go to Start menu, search for Device Manager and click it.
• Expand Sound and audio devices.
• Right-click on the current sound driver and choose Uninstall.
• Click on Scan for hardware changes and the updated driver will be automatically installed.

If the issue still persists, we suggest that you download the latest sound card drivers for Windows 10 from your PC's manufacturer website.

Let us know how it goes.

Thank you.