Windows 10: Windows 10 - Error 28/38 USB drivers

Discus and support Windows 10 - Error 28/38 USB drivers in Windows 10 Software and Apps to solve the problem; Hello there. I don't know how this happened. Maybe the recent programs i installed like vcds, delphi, autodata, messed up my USB drivers, but right now... Discussion in 'Windows 10 Software and Apps' started by GodlyVlad, Dec 3, 2021.

  1. GodlyVlad Win User

    Windows 10 - Error 28/38 USB drivers


    Hello there. I don't know how this happened. Maybe the recent programs i installed like vcds, delphi, autodata, messed up my USB drivers, but right now no USB Devices are recognized by Windows. I cannot use USB Sticks, or external disk drivers or my car's diagnostic programs, because i'm getting those error once i check manage. Check picture - https://prnt.sc/21lfvld and https://prnt.sc/21l5dvfUpdate does not work. Unistall too. Disable/Enable too. Troubleshoting does not help too. I've tried DISM and SFC commands , didn't help. I have deleted all Universal Serial Bus controllers and did

    :)
     
    GodlyVlad, Dec 3, 2021
    #1
  2. Nikhar_K Win User

    USB Devices not work - code 38

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving an error Code 38 for USB mass storage device. I’ll certainly help you with the issue.



    The error code 38 states that Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. It is caused because the driver could not be loaded because a previous instance is still loaded.
    For more information, see
    Error codes in Device Manager in Windows
    .



    I would suggest you to refer the troubleshooting steps mentioned below:



    Method 1: Reboot your computer



    The simplest way would be to reboot your computer and check if that helps.



    Method 2: Rollback the driver



    If the issue persists, I would suggest you to try rollback the driver and check. Refer the steps mentioned below:



    1. Press and hold the Windows key + X, and select
      Device manager.
    2. In Device manager, expand Universal Serial Bus controllers.
    3. Right click on USB Mass Storage device and select
      Properties.
    4. Navigate to the Driver tab and click on
      Roll Back Driver.
    5. Restart the computer.


    Method 3: Reinstalling the driver



    If the issue persists, I would suggest you to try reinstalling the driver and check. Refer the steps mentioned below:



    1. Press and hold the Windows key + X, and select
      Device manager.
    2. In Device manager, expand Universal Serial Bus controllers.
    3. Right click on the USB Mass Storage
      device and click on Uninstall.
    4. Uncheck the box Delete the driver software for this device
      and click on OK.
    5. Restart the computer.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 3, 2021
    #2
  3. Windows 10 USB boot

    Hi there, am not a windows 10 expert. I have a pc in the bedroom on windows 10, I messed up the bootloader trying to fix the xp on that system.

    System wont boot, trying to repair via win 10 usb installer.

    Downloaded the media creation tool to install windows 10 installer on usb stick. Not compatible with a host of usb sticks I have. Tried the usb sticks that others use, but I think they use rufus; as the media creation tool by win 10 does not detect the usb stick.

    So quick question, the win10 machine i am trying to repair the bootloader is a win7 upgraded to win10.
    If i were to use the usb win10 installer to "repair installation" does the version of the iso downloaded via the media creation tool matter?

    There is three options:
    Windows 10
    Windows 10 Home
    Windows 10 N

    Also is there a step by step instead of using rufus as I want to try an alternative method of creating a usb win 10 installer. Preferably with more compatibility.

    System is a asus sabertooth 990 (r2?) with AMD phenom X 6.

    Also is there any other software I can load onto the usb that can repair the bootloader easily?
    That would be the ideal alternative. Thanks
     
    TRUELOVE95, Dec 3, 2021
    #3
  4. NGeo Win User

    Windows 10 - Error 28/38 USB drivers

    The Ultimate Realtek HD Audio Driver Mod for Windows 10

    Hey Dj Urko, I am trying to install the realtek driver and I get the error 0x0001. I have disabled secure boot and Driver signature. I have the latest win 10 build. What am I doing wrong? Can u post the complete list of steps that I have to take? I have an asus z170 with alc1150.
    Thanks in advance
     
    NGeo, Dec 3, 2021
    #4
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Windows 10 - Error 28/38 USB drivers

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