Windows 10: Windows 10 Event ID 17, DPTF Application Error

Hello,

I need some information on the subject error. Can anyone tell me what it is and what it might do to the system? MS Support site is LESS than helpful...

Machine Details: Dell Precision 7510 running Windows 10 (all system updates performed). Connected to Dell Docking station with wired Gigabit ethernet connected to ISP Router directly, using IPv4 and static IP setup. Extra Dell 24" HD monitor connected to docking station to provide 2 screens for viewing.


Symptoms: Main notebook screen goes black. If I react fast enough I am able to quickly go to the windows icon on the attached monitor and shut the system down. If not, the 2nd monitor will start to lose taskbar functionality and I am not able to shut down (ctrl-alt-del does not function), screen eventually goes black as well then the mouse stops and then disappears... Once I lose ctrl-alt-del and the taskbar, I have to do a hard shutdown of the system and reboot. This is the most likely culprit I can tell from the event logs... Event log details are as follows:


Log Name: Application

Source: DPTF Logged: 02/05/2019 10:31:10 AM

Event ID: 17 Task Category: None

Level: Error Keywords:

User: LOCAL SERVICE Computer: MyComputer01

OpCode: Info


ESIF(8.4.11000.6436) TYPE: ERROR MODULE: DPTF TIME 228060118 ms

DPTF Build Version: 8.4.11000.6436
DPTF Build Date: Apr 27 2018 16:54:10
Source File: ..\..\..\..\Sources\Policies\PassivePolicy\PassivePolicy.cpp @ line 305
Executing Function: PassivePolicy:nDomainPerformanceControlCapabilityChanged
Message:
DPTF Build Version: 8.4.11000.6436
DPTF Build Date: Apr 27 2018 16:54:10
Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 228
Executing Function: EsifServices:rimitiveExecuteSetAsUInt32
Message: Error returned from ESIF services interface function call
Participant: TCPU [0]
Domain: CPU [1]
ESIF Primitive: SET_PERF_PRESENT_CAPABILITY [82]
ESIF Instance: 255
ESIF Return Code: ESIF_E_ACPI_EVAL_FAILURE [1105]


Policy: Passive Policy [3]

:)

 

Event id 17

Hi Joao,

Conflicts with the wireless adapter is one of the possible reasons why you are encountering this issue. We suggest that you follow the troubleshooting steps on this

link that was provided by AndreiV. on October 6, 2016 to resolve the issue.

Should you need further assistance, don't hesitate to get back to us.

 

WMI error (Event ID 10)

I got this error in event viewer in Windows application logs. I have windows 7 sp1 32. Does anyone else (with win7 or win7 sp1) have this error too?

I found this
http://support.microsoft.com/kb/950375/en-us/
but didn't try yet. I want to know did others have this problem as well.

 

The description for Event ID 256 from source DPTF cannot be found. ERROR FUNC: EsifEventProcess FILE: esif_uf_event.c Invalid event source received

I have Alienware 17 R2 laptop, OS is Windows 10. I started getting a lot of these errors in Event Viewer.

Invalid event source received

Today I also got BSOD...<br>
As I understand DPTF (Dynamic Platform and Thermal Framework) is related to a laptop battery management, how big an issue this is, or this is unlikely to be related to BSOD?