Windows 10: Windows 10 Factory reset stuck

I started resetting my windows pc from settings not too long ago and it's been stuck on 51% for about an hour and hasnt made any progress, My first thought was to turn it off from the power button but im aware that it may cause issues with the OS which i'm not to keen on , Any suggestions ?Fyi i'm not keeping files and im doing a clean reinstall

:)

 

Stuck during factory reset.


So the Factory reset has been stuck at 2% for the last 8 hours.

 

Windows 8.1 & windows 10 : fail to factory reset and stuck in restart

Ztruker's post will get you to Win10, but if I understand the issue you wanted to fix a non-working Asus Win8.1 Factory Reset by upgrading to Win10.

My question is what OS do you want on your system, Win8.1 or Win10.
There might be a way to access the Asus recovery partition and do a reset from there - I think that can be done, but I would have to research the exact process to provide step-by-step instructions.

If you want to get to Win10 - then I mis-interpreted your post.

There seems to be an underlying issue on your system as far as the Asus Win8.1 Factory Reset issue is concerned.

The question might be moot if you've already started the Win10 Clean install.
Getting to Win10 is easy, getting back to Win8.1 after a Clean install requires a bit more work (windows.old and possibly the Asus Recovery partition are no longer available).

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?