Windows 10: Windows 10 failure: Lenovo confirms BSOD, more users report bugs

After applying the Windows 10 August update, if you’re having problems with your laptop, especially Lenovo ThinkPad, you’re not the only one.

A bug in Windows 10 KB4566782 and Lenovo’s BIOS is causing ThinkPad laptops to get stuck in Blue Screen of Death (BSOD). Lenovo has released a statement offering a workaround that seems to fix the issue for users, but non-Lenovo owners are also running into problems after August patch.

In a statement, a Lenovo representative noted that the problem has something to do with the BIOS setting “Enhanced Windows Biometric Security” which is in the Security -> Virtualization menu of BIOS Setup.

According to Lenovo, Windows has not yet implemented the software for this BIOS setting, so it doesn’t serve any purpose and it can be safely disabled.

Lenovo Canada has also published a support document that claims Windows 10’s KB4566782 (August 2020 update) could trouble ThinkPad owners with the following issues:

• BSOD when starting your device.
• BSOD when starting the Lenovo Vantage app.
• BSOD when running Windows Defender Scan.
• Issues with Windows Hello, Intel Management Engine, and IT Camera.

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED


After installing Windows 10 KB4566782, Lenovo owners were greeted to a Blue Screen of Death error that read: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED – ldiagio.sys.



This error usually occurs when Vantage app is trying to use the Intel Management Engine to interface with the firmware, but the process is prevented by this BIOS setting and Windows 10’s August update.

To fix “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED – ldiagio.sys” error, follow these steps:

1. Boot into the BIOS settings.
2. Navigate to Security.
3. Click on ‘Virtualization’.
4. Turn off “Enhanced Windows Biometric Security” in Security -> Virtualization menu.
5. Boot to desktop.

The above workaround will resolve the problem with ThinkPad products only.

Non-Lenovo-owners are also affected


If you don’t use a ThinkPad laptop, but you’re still getting Blue Screen of Death errors, you’re the only one. The Blue Screen of Death bug has also surfaced on non-ThinkPad-machines, according to reports in our comments section, Reddit, and Microsoft’s forums/Feedback Hub.

Unfortunately, when the Blue Screen of Death appears, there is nothing that can be done.

Some users have also experienced a complete crash of system and slow performance during the boot.

“I went from a perfectly fine, basically brand new computer, to more busted than the old PC I replaced, basically overnight,” one Reddit user noted.

Again, we don’t know how widespread the problem is, but we at least have a confirmation from Lenovo that something is wrong with the Windows 10’s August update. There are various reports on social media and forums describing the issue, but users have failed to find a proper workaround.

For some users, turning off virtualization feature resolves the Blue Screens error, while others report uninstalling the August update is the best way to go.

The post Windows 10 failure: Lenovo confirms BSOD, more users report bugs appeared first on Windows Latest

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Lenovo Ready to Launch Windows 10 Devices

Lenovo today announced it will begin shipping a wide selection of products loaded with Windows 10 starting July 29. Lenovo has an extensive list of products eligible for this upgrade including popular models like the YOGA 3 Pro and YOGA 500. Lenovo customers can check here for their product's eligibility.

Lenovo has worked with Microsoft Corp. to make the process of upgrading simple, for people with qualified Lenovo PC running Windows 7 SP1 or 8.1 to upgrade to Windows 10. Starting on July 29, the updates will roll out. If a user has reserved a copy of Windows 10, he/she will be notified once the compatibility process confirms that the user will have a great experience, and Windows 10 has been downloaded on their system.





Lenovo Apps Enhance Windows 10 Experience
To give users consistent experiences across devices and operating systems, the preloads include a suite of Lenovo-written applications. The new Lenovo Companion 3.0 optimization tool keeps devices running at peak performance and can be used at any time to run a full-scale checkup and report back with specific actions to free up space and speed up the device. As a "smart" device control hub, the new Lenovo Settings lets users easily adapt and modify the way their device behaves. For example, when in tablet mode, the product will customize its display and other settings based on its orientation versus in traditional laptop mode. Alternatively, the device's usage will also alter its settings, for example when watching a movie versus reading an e-book. With SHAREit, customers can quickly transfer files between devices. For tablet users WRITEit takes the pen to a new level of functionality allowing users to write in any input field with their pen and the handwriting is converted to text.

As announced at Tech World in May, Lenovo and Microsoft have worked to integrate Cortana and REACHit, Lenovo's groundbreaking app that allows users who opt-in to search for and manage their content across multiple devices and cloud storage platforms. With REACHit, Cortana becomes even smarter and more personal, enabling users to find their content such as emails, photos and videos in ways they never thought possible. Cortana and REACHit gives users a seamless, intuitive way to search through natural language and contextual understanding.

"With Windows 10, computing gets more personal, productive and connected," said Tom Shell, senior vice president, PC Business Group, Lenovo. "Across our entire PC product line, from the office to the home, we've optimized our Lenovo devices to give customers a great computing experience while giving them enhanced search tools like Cortana with REACHit."

 

BSOD on a brand new Lenovo Y700 running Windows 10


Hey guys,

a week ago I bought a brand new Lenovo Y700 with a pre-installed SSD. Ever since I am experiencing BSOD while opening for example Photoshop or Lenovo Solution Center. 99,9% of the times it gives me this error: "kernel security check failure" and the other 0,01 it's something else, but still BSOD.

Here is my dump report.

dump

Any suggestions will be appreciated!

Regards

 

How to submit an official BUG report for Windows 10 ?

I submitted a Windows 10 issue in this community. It received one response from a support person at Microsoft but the suggestion did not fix the problem and there has been no follow-up since. I have documented the issue and feel like nobody at Microsoft
cares about Windows 10 users reporting bugs. Is there ANY WAY to actually submit a bug report to Microsoft so that a support person is assigned to the issue to provide helpful suggestions and hopefully a final solution to the bug ?

Thanks,

Dave