Windows 10: Windows 10 Family Restrictions still present even though removed from family

Hello. I recently logged into my m=Microsoft account on a new PC. My account was previously linked to a family and I was labeled as a child, but I have just removed myself from the family. However, I'm still unable to download certain pieces of software because of the previous family restrictions. I have checked my account, and I confirmed I have been removed from the family. Does anyone know how to fix this?


EDIT: Trying to run a piece of software that was previously restricted prompts me to ask an adult for permission by email. When I click the "ask by email" option, it just returns an error.

:)

 

Family restrictions on adult account

Hello Erik,

There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

• Turn off family settings in Windows 10
• How do I turn off family features?

These articles contain steps that you can perform to help you resolve your issue.

Keep us updated with the results.

 

Microsoft family restrictions

Hi,

You actually need your parent to turn off any restrictions on your account. I'm afraid you need to get yourself back to your family temporarily. These are the instructions for an adult account.

• Go to account.microsoft.com/family and sign in with your Microsoft account.
• To remove a child, find their name, then select Content restrictions. Turn off any settings you may have enabled. Then go back to your family’s page, find the child’s name again, and select More options > Remove
  from family.
• If you want to remove a child because they’re now an adult, or if an adult account has been misclassified as a child account, they’ll need to verify
  their account.

I personally think you should be good without doing the third step, but I can't give you a guarantee.

Hope it does the trick. In case of any issues, I'm happy to help you more when needed. If it worked, please mark the answer as helpful.

 

Windows 10 Family screentime still restricting people no longer in the family

Hi Darrell,

With regard to your query, we suggest that you follow the steps below to completely remove the Microsoft account family safety feature for your son's account.

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

You may also check this
link to turn off family features.

Let us know the result.