Windows 10: Windows 10 Family safety issue with one particular program. OSU!

There is one particular program, OSU! which repels any attempts to control it. I have set up family controls and that works for the most part. Screen time, no problem. Other programs such as Overwatch, CSGo, Steam, etc. They all allow me to limit the available app time. There is this one completely time wasting program called "OSU!" that is entirely uncontrollable. I'll set a screen time limit and then exit out of parental controls, go back in and OSU! is again unlimited or unblocked. I've tried methods that are supposed to limit the installation of apps or programs, but when I test them on my own, I can still download the .exe from the website and install it and run it.

I understand people will say that I need to have better relations with my teens and it shouldn't be necessary to do this. That we should discuss the issue and come to an agreement on what is an appropriate amount of time to play. Yeah right. Teens addicted to games do not function as reasonable people. Microsoft has tools to help us parents, and somehow this particular program is very good at evading those controls. I believe this is on purpose, as I stated that other games and applications can be successfully limited.

I am wondering if it might be something as simple as having an illegal character in the program name? Does MS not know how to deal with a program name with a "!" in it? Perhaps its similar to a SQL injection problem. I'm grasping at straws here.

Ideas please?

:)

 

Family Safety issues

Hi,

Microsoft family features (includes family safety features formerly known as
Microsoft Family Safety), is a free set of features available on Windows 10 PC and Mobile that is bundled with the Windows 10 operating system.
Please ensure that the parent email account is set as an administrator on the child's laptop. Once done, you may follow the steps below to properly manage the settings on the Family Safety website:

• On the Start screen, type Family Safety.
• Click on Settings.
• Click the Family Safety icon.
• On the bottom part of the window, click Manage settings on the Family Safety website. Your default browser will direct you to the Family Safety website.
• Sign in using the parent account.

For your reference, you may also check this article regarding Family Safety:
Frequently Asked Questions.

We would appreciate it if you could get back to us and provide us your feedback.

 

Family safety account issue in windows 10

Hello Sam,

I realize the inconvenience you are experiencing with the Family Safety feature on your computer. I will certainly help you.

You might be facing this issue due to the account is not configured properly.

I suggest you to remove the child account from family safety, re-add it again and check if the issue is resolved. You may follow the steps below for the same.

1. Remove the child via Family Safety website.

a. Sign in to
https://familysafety.microsoft.com using the parent account.

b. Click on Manage the list of Family members.

c. Check the child account, then click Delete. Click again on
Delete to confirm.



2. Follow the steps in this article to reconfigure Family Safety:

http://windows.microsoft.com/en-us/windows-10/family-account#1TC=t1

3. Ensure that you have selected the Manage settings in Family Safety website
option on the Family Safety window on your Control panel.



Refer to the links below for additional information:

Set up family features on Windows 10

http://windows.microsoft.com/en-us/windows-10/set-up-family-after-upgrade

Keep your kids safer on the PC

http://windows.microsoft.com/en-in/windows-10/family-account



Hope this helps.
For any further Windows related assistance, feel free to contact us and we will be glad to help

 

Issue with accessing Family Safety

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with Family Safety.
I will surely help you to fix this issue.

This issue could have occurred due to conflict between third party applications.

Try the steps listed here:

I suggest you to set the computer in a clean boot state and check if it helps. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

How to troubleshoot a problem by performing a clean boot in Windows


http://support.microsoft.com/kb/929135

Warning: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in
the provided link to return your computer to Normal startup mode.

Refer to the link for additional information.

Set up Family Safety

http://windows.microsoft.com/en-US/windows/set-up-family-safety#set-up-family-safety=windows-8

Note: Applies to Windows 10.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.