Windows 10: Windows 10 Fax and Scanner can't find my scanner today, But Device manager says the device...

If this is the wrong category... I am sorry but the options did not offer me a truly correct path to post this.

This is the second time this year this has happened. Last time I removed the drivers and reinstalled them, but that leaves problems with "copies" on printers and etc...


The unit is a WiFi based Printer/Scanner. I can print to it. The ping rate to the printer is nominal. Device manager reports the "Imaging Device" is working properly.


I tested the drivers, they are up to date.


But as soon as (I do mean immediately) I click on "New Scan," I get a Dialog box that simply says "Could Not Complete Scan"



Why and how do I remedy this?

:)

 

Scanner Technologies Sues NVIDIA

September 18, 2006--Scanner Technologies today announced it has filed a lawsuit in the United States District Court, Eastern District of Texas against nVidia Corporation claiming willful and deliberate infringement of U.S. Patents numbered 7,079,678 and 7,085,411 which disclose methods of three-dimensional inspection that allow ball grid array (“BGA”) devices to be manufactured more precisely and efficiently.


U.S. Patent 7,079,678, which is assigned to Scanner Technologies, is entitled “Electronic Component Products Made According to a Process that Includes a Method for Three Dimensional Inspection” and discloses a patented process which is directed to a step in the manufacture of a BGA device.

U.S. Patent 7,085,411, also assigned to Scanner Technologies, is entitled “Method of Manufacturing Electronic Components Including a Method for Three Dimensional Inspection,” discloses a method of manufacturing a BGA device.

The complaint alleges that nVidia has sold and/or is presently selling throughout the United States infringing BGA devices that are covered by one or more claims of the Scanner Patents. The complaint also alleges that nVidia has induced others to infringe. These BGA devices are a component in graphics cards, motherboards, computers, video game consoles, cell phones and handheld devices that are sold in the United States.

In addition to requesting preliminary and permanent injunctions, the complaint asks the court to award Scanner all damages it is entitled to recover, including reasonable royalties on infringing products, treble damages and attorneys’ fees.

Elwin Beaty, President and CEO of Scanner Technologies stated “Scanner has been developing, manufacturing and selling vision equipment for the semiconductor industry since 1990. We believe that it is critical to protect our patented innovations, and accordingly took these actions today.”

Source: Scanner Technologies

 

Epson 1200 scanner now working! Very pleased.


Worked perfectly,

• Installed 2400 series driver (when it asked what model I had I also picked, 1270 and 4180 since these had the Slide scanner interface I thought it might add a few extra drivers)
• Restarted PC
• Needed to use Device manager 'Updated driver'
• Assign 2400 driver. (See attached image)
• Be sure scanner is powered on so it appears in device manager.

Tested the Slide scanner attachment, I used PRO mode and it was discovered.
I had to use the plastic blackout slide holder (for masking the slide) to find the slide though.



Hope this helps others, Thanks again for the step by step! *Smile

 

Microtek scanner on Win 10 Pro

Hi Jean,

To get better clarity on the issue, kindly answer the questions below:

• Is the scanner detected under Devices?
• Were you able to see the scanner on the Device Manager?
• Have you installed the latest driver for the scanner?

We suggest you to run the troubleshooter for hardware and devices. To do this, follow the steps:

• On the Start menu, type Troubleshooting and hit enter.
• Choose Hardware and Sound.
• Select Hardware and Devices and run the troubleshooter.

If issue persists, we suggest you contact the manufacturer to get better assistance.

Do let us know if you need further assistance.