Windows 10: Windows 10 FAX & SCAN: unable to save threaded scan group of docs

Discus and support Windows 10 FAX & SCAN: unable to save threaded scan group of docs in Windows 10 Drivers and Hardware to solve the problem; I scanned 6 or so pages from my feeder. They're sitting in my Windows fax window, just fine. Problem is, when I save them to my selected folder the... Discussion in 'Windows 10 Drivers and Hardware' started by NaomiJohnson, Jul 18, 2018.

  1. NAOMIJOHNSON
    NaomiJohnson Win User

    Windows 10 FAX & SCAN: unable to save threaded scan group of docs


    I scanned 6 or so pages from my feeder. They're sitting in my Windows fax window, just fine. Problem is, when I save them to my selected folder the SAve As is only picking up the first page of the scan. Not the whole set.


    Solution?
    Aggravating!


    with thanks,

    Nj

    :)
     
    NaomiJohnson, Jul 18, 2018
    #1
  2. DEEPIKA GOWDA
    Deepika Gowda Win User

    Unable to scan photos and save to .jpeg format as Windows Fax and Scan has disappeared on Windows 10

    Hi Janine,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about saving the photos to .jpeg format and scanning them on your device. We will help you in resolving the issue.

    Do let us know the make and model of your compute and model of the printer you are using?

    Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to follow the below steps to save the scanned copies to .jpeg format.

    • Press Windows key from the keyboard, type Windows Fax and Scan
      and select it.
    • Click on Scan from the left and click on
      New scan       at the left top corner of the Toolbar.
    • When the "New Scan" dialog box opens, click the "Profile" drop-down list and choose "Photo."
    • Review the scanner settings. Make sure the printer/scanner is selected.
    • Click "Preview" to see what the scan would look like. Edit the scan settings if needed. For example, you can change the
      output file type (.jpeg) or move the slides to adjust the brightness and contrast.
    • Click "Scan." After the scanning is complete, click "Save As" on the toolbar and save the file under a new name.

    Step 2: I suggest you to disable Windows Fax and scan features, restart the computer, enable the feature and check helps.

    • Press Windows + X keys from the keyboard, click on Programs and Features.
    • Click on Turn Windows features on or off from the left pane.
    • Expand Print and Document services, uncheck the option
      Windows Fax and Scanon.
    • Restart the computer and enable the feature.

    For more details about scanner refer to the below link:

    Scan app for Windows: FAQ

    (Applies to Windows 10 as well)

    Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.
     
    Deepika Gowda, Jul 18, 2018
    #2
  3. SHARONBOLGE
    SharonBolge Win User
    Cant save scanned docs as pdf's

    New to Windows 10 and trying to save scanned docs as pdf's and this otion does not appear only jpeg, tif, bitmaps can anyone help me?
     
    SharonBolge, Jul 18, 2018
    #3
  4. MARILOU SER
    Marilou Ser Win User

    Windows 10 FAX & SCAN: unable to save threaded scan group of docs

    scanned documents

    Hello,

    By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

    • Press Windows and type pictures
    • Click Pictures and double-click the Scans folder.

    Furthermore, we suggest that you repair your Word application by following the steps on this

    link    .

    Let us know how that turned out for you.
     
    Marilou Ser, Jul 18, 2018
    #4
Thema:

Windows 10 FAX & SCAN: unable to save threaded scan group of docs

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