Windows 10: Windows 10 film and tv playback blue hue

When playing back video on windows 10 film and tv it has a blue hue to specific colors but not to the whole video, not like a filter. When playing back on my phone or video editing software its normal colors, but with film and tv its broken.

:)

 

Films & TV App

Hi Justine,

thank you for helping me. I followed the steps that you outlined in your reply, but when I reached step 3 a small frame opened, however, I could not edit to remove the device. This was display only. The document appears to be saying you can only remove a
device by logging in to that device.

For your info I am running Windows 10 Pro in S mode. version 1803 OS build 17134.254.

In the support documents is says:-

How to see your devices

To find out how which and how many devices are currently associated with the Films & TV app:

1. Start the Films & TV app.
2. Go to Settings and tap or click Show my download devices.The pop-up window will display the various devices to which you can download your purchases.

How to remove a device

Note You can only remove one device every 30 days.

To remove a device:

1. Sign in to the device that you want to remove.
2. Start the Films & TV app.
3. Go to Settings and tap or click Download devices.
4. Tap or click Remove this device.

Many thanks

 

Films and TV

Hi Beck83,

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please try these steps and check after each step. If these don't work, let me know. I will provide further troubleshooting steps.

1. Run video play troubleshooter

Windows Key+I > Update & security > Troubleshoot > Video playback > Click and run the troubleshooter.

2. Actions for Films & TV App

A. Reset Films & TV App

Windows+X > Settings > Apps > Locate Films & TV by Scrolling Down > Click Advanced Options > Click Reset

B. If Reset doesn't work, then you should uninstall using Powershell and reinstall the Films & TV App

Windows+X > Click Windows Powershell (Admin) > Copy the below command and right click in Powershell to paste it

get-appxpackage Microsoft.ZuneVideo | remove-appxpackage

Now, you need to reinstall it

Use below Powershell command to install

Get-AppxPackage -allusers Microsoft.ZuneVideo | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

C. Review below help

Help with Movies & TV app problems on Windows 10 -
https://support.microsoft.com/en-us/help/307812...

3. Use VLC Media Player as an alternative

It is better to use VLC Media Player which has all the codecs required and will play all the audio and video files.

To download VLC -
https://www.videolan.org/vlc/download-windows.html

Do let me know if you require any further help on this. Will be glad to help you.

Disclaimer 1 - Using Third Party Software is completely at your own risk. This advice is in my personal capacity as a volunteer.

Disclaimer 2 - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product
advertised on the site before you decide to download and install it.

 

Films and TV

Hi Kevin, the Film and TV App does not have a loop function

Your best option is the VLC Player, it is free and fully featured and can loop video playback:

Official download of VLC media player, the best Open Source player - VideoLAN