Windows 10: Windows 10 fingerprint will not allow me to login

When I use fingerprint, Windows 10 insists that I enter password. Once logged in, I remove my fingerprint and re-enter it. Windows 10 still will not allow me to use the fingerprint. How to fix?

:)

 

Fingerprint removed during upgrade and i can't login !!

Hi Firas,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to login to the guest account and update the drivers for fingerprint by following the steps below and check if it helps.

• Press Windows key + R and type “devmgmt.msc” and press Enter.
• Right click on the driver for Fingerprint and select the option to update the driver and follow the prompts to update.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Windows Hello Fingerprint issue

Hi Rajesh,



Thank you for writing to Microsoft Community Forums.



We understand that you are unable to use Windows Hello Fingerprint to sign in to Windows. It would be great if you can reply with the details requested below:

• When you say, “I am not getting the option to log-in into windows using fingerprint.” What login options do you see on the login screen?
  
• What happens when you try to use the Windows Hello Fingerprint scanner to login to Windows?
  
• Were you able to use the Windows Hello Fingerprint to login to Windows earlier?
  

Ideally, on the login screen, you will see Sign-in options that allows you to use different sign-in methods to login to Windows.



As you have mentioned that you are able to use the Fingerprint scanner on websites, I would suggest you to refer the steps mentioned below and see if that helps:

1. On the login screen, click on Sign-in options.
   
2. Click on the Fingerprint icon, scan the Fingerprint, and see if you are able to sign in.
   

Refer the screenshot below:









If the issue persists, try removing the Fingerprint and add it again. Refer the steps mentioned below:

1. Press Windows key + I, to open
   Settings.
   
2. Click on Accounts and click on
   Sign-in options on the left pane.
   
3. Now, click on Windows Hello Fingerprint and click on
   Remove.
   
4. Follow the on-screen instructions to remove the Fingerprint.
   
5. Once done, click on Set up and follow the on-screen instructions to add the Fingerprint.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Leaked Windows 8.1 Build Reveals Fingerprint Login – Screenshot



Word is that Microsoft will introduce fingerprint support in Windows 8.1, but the company has remained completely tight-lipped on the feature lineup of its next OS.

A new screenshot that reached the web a few hours ago reveals that Microsoft is indeed working on fingerprint authentication for Windows 8.1, even though it’s not yet clear if such an option would also be available in the stable build of the OS or not.

According to WinBeta.org, fingerprint support has been spotted in a recently-leaked development build of Windows 8.1, so chances are that it’s actually the preview version to be released in June.

As you most likely heard, Microsoft would unveil the first public beta of the Windows 8 update next month at the BUILD developer conference, while the stable release is expected later this year.

Leaked Windows 8.1 Build Reveals Fingerprint Login – Screenshot