Windows 10: Windows 10 freeze & power off instead of sleep

When I put the computer to sleep mode, often but not always the system freezes for a couple of minutes with a black screen and then power off instead of sleep. Note: it does not reboot, the computer has to be turned on manually. So far I can't see any significant pattern in when it fails. I cant see a trace in system logs when the OS shutdowns. The only related events sorry, the messages are localized so I do not know the exact lines in English that I see are: "The system goes to sleep mode" by Kernel-Power "The previous shutdown was unexpected" by EventLog "Success status of the last shu

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Windows 10 laptop cannot sleep, restart instead.

Hi,

My system restart instead of sleep, can anyone support for this problem?

Regards,

 

Windows 10 power issues and freezing

Apology ahead of time if this problem is in the wrong category, I did not know if it should go into power & sleep or system failures as I am experiencing both, please direct me on that if you could.

Hello, I have a problem that has been driving me crazy for the past two weeks or so and I can not seem to find any answers online. My Windows 10 pc is randomly freezing at startup sometimes and having other power issues that I will outline below.

Hardware

• OS: Windows 10 Home v1903
• CPU: Intel(R) Core(TM) i7 CPU 920 @2.67 GHz 2.67 GHz
• Installed RAM: 12.0 GB
• Graphics: Nvidia GTX 720Ti

Issues

• Randomly freezes sometimes up to a minute after windows 10 desktop loads, if it gets past that initial time frame it will work for the entire run time until next boot
• Sleep mode does not function, the computer will act as if in sleep mode shutting off displays but will power down and restart when I try to wake with a mouse or keyboard
• Shutting down sometimes causes the computer to restart instead of just shutting down

Troubleshooting I have performed already (they didn't help so please don't suggest them)

• Run Windows troubleshooting tool in all categories
• Run Windows defender scan
• Run Windows check for updates
• Unplugging all USB ports and restarting PC
• Restarted PC
• Run a disk check on all hard drives
• Optimized all hard drives
• Performed a memory check
• Disabled all startup programs
• Changed power settings to different plans and set hard drive to never turn off and PCI-E power-saving settings to off
• Restored Windows 10 from the settings app
• Restored Windows 10 from recovery disk drive
• Performed a driver stress test
• Run in safe mode(It did not freeze but still had the power problems I mentioned above)

All of my software and hardware tests have turned up good so I am at a loss for this problem. If you have any suggestions or guesses for solving this problem please help me out.

 

Windows 10 freezes up instead of auto sleeping

Hi,

Regarding your issue with your Windows 10 freezes after hibernate mode, this could have happened due to graphic drivers. To resolve your issue, we suggest that you update the driver of your graphic card. You can follow the steps on this link:

Update drivers in Windows 10.

If the error still occurs, we found a thread that was found helpful. You can follow the steps provided by

Phantasy Concepts on this link:
Windows 10 hangs on wake up after sleep on DELL XPS13.

Let us know if you need further assistance.