Windows 10: Windows 10 freezes and black screen

Discus and support Windows 10 freezes and black screen in Windows 10 Support to solve the problem; I have a laptop and welcome/login screen works very slowly but i've managed to wait it out. When my laptop finally logins i get black screen instead of... Discussion in 'Windows 10 Support' started by Yekob, Jan 28, 2017.

  1. YEKOB
    Yekob Win User

    Windows 10 freezes and black screen


    I have a laptop and welcome/login screen works very slowly but i've managed to wait it out. When my laptop finally logins i get black screen instead of my desktop, all i can see and move is my mouse cursor.
    But when i Shift+Restart to boot in safe mode or restore pc data i get about 5 seconds of blue screen (that should be shown with all that troubleshoot and other icons) and then it turns to black screen and i can't do nothing. I tried to restart multiple times, but always got the same problem.

    :)
     
    Yekob, Jan 28, 2017
    #1
  2. JOHN ESKEE
    John Eskee Win User

    Black Screen and Freezing problem

    Installed Windows 10 and is now running into issues. When my PC boots up, it sometimes either freezes with this black screen and movable cursor, freezes at lock screen or black screen after I log in, and mostly everything stops responding if it so happens
    to load my home screen. Any help with these?
     
    John Eskee, Jan 28, 2017
    #2
  3. DANIEL WALSHAW
    Daniel Walshaw Win User
    Windows 10 startup freezing

    Windows 10 on Lenovo Ideapad Z570.

    Today my laptop randomly black screened. Now whenever i restart it it freezes on the first black screen with the spinning white dots. The white dots freeze too. I can load the laptop in safe mode but if i load the advanced boot options and select any options
    such as startup repair, the laptop instantly freezes so i have no idea where to go next please help
     
    Daniel Walshaw, Jan 28, 2017
    #3
  4. CALEDON KEN
    Caledon Ken Win User

    Windows 10 freezes and black screen

    Welcome to the TenForums @Yekob

    Here are two threads, long in nature about possible resolutions from updating BIOS, tapping power button, changing screens etc.

    Fix for windows 10 booting to a black screen

    Black screen when booting my Laptop after upgrading to windows 10

    and there are more.

    If you can't get it to boot from on board software do you boot media that you can invoke to get into Trouble shooting?

    If not you could create. This tutorial shows you how to create. You don't want to do an install, rather you want to click on repair when it boots. You will have to get past first screen by clicking next to see the Repair option lower left.

    Windows 10 - Clean Install

    If you have secure boot enabled you will need to disable in BIOS. To create a USB key you need to be on a Win 10 machine, otherwise create an ISO.

    If you haven't investigate please have a look at Macrium Reflect. There is a tutorial within the forum. It is free, reliable and a quick way to recovery from these things.
     
    Caledon Ken, Jan 28, 2017
    #4
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Windows 10 freezes and black screen

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