Windows 10: Windows 10 freezes randomly

I am using Windows 10. My laptop hardware configuration is: Operating System: Windows 10 Home Single Language 64-bit 10.0, Build 19045 19041.vb_release.191206-1406Language: English Regional Setting: EnglishSystem Manufacturer: HPSystem Model: HP Laptop 15s-du1xxxBIOS: F.54 type: UEFIProcessor: IntelR CoreTM i5-10210U CPU @ 1.60GHz 8 CPUs, ~2.1GHzMemory: 16384MB RAMAvailable OS Memory: 16188MB RAMPage File: 10432MB used, 13124MB availableWindows Dir: C:\windowsDirectX Version: DirectX 12DX Setup Parameters: Not foundUser DPI Setting: 120 DPI 125 percentSystem DPI Setting: 120 DP

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly


Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.