Windows 10: Windows 10 Freezes upon selecting print/ctrl p in any program

Hi guys,

Ever since i upgraded to windows 10 pro, ive been unable to print because whenever i press ctrl-p, in any program like word, excel, pdf viewer, anything the print dialog doesnt show up, instead the cursor changes to the busy sign and it just freezes there. i have to manually close the app via task manager. However, ive noticed on one occasion that if i wait really really long ( > 15 min) the print dialog eventually pops up. ctrl p works in chrome, but when it loads the default print dialog the same problem repeats.

Using system spec:

Item Details


Windows: Windows Version 6.2 (Build 9200)
Internet Explorer: 9.11.10240.16384
Memory (RAM): 8112 MB
CPU Info: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
CPU Speed: 2499.4 MHz
Sound Card: Speakers (VIA HD Audio) |
SPDIF Interface (TX0) (VIA HD A |


Display Adapters: Intel(R) HD Graphics 4600 | Intel(R) HD Graphics 4600 | Intel(R) HD Graphics 4600
Monitors: 1x; Generic PnP Monitor |
Screen Resolution: 1536 X 864 - 32 bit
Network: Network Present
Network Adapters: Realtek PCIe GBE Family Controller | VMware Virtual Ethernet Adapter for VMnet1 | VMware Virtual Ethernet Adapter for VMnet8 | Anchorfree HSS VPN Adapter | Juniper Network Connect Virtual Adapter | Anchorfree HSS VPN Adapter | Microsoft Hosted Network Virtual Adapter | Microsoft Wi-Fi Direct Virtual Adapter | Intel(R) Dual Band Wireless-AC 3160
CD / DVD Drives: 2x (D: | G: | ) D: TSSTcorpCDDVDW SN-208FB | G: DTSOFT BDROM
Ports: COM Ports NOT Present. LPT Port NOT Present.
Mouse: 5 Button Wheel Mouse Present
Hard Disks: C: 111.3GB | E: 931.4GB
Hard Disks - Free: C: 38.7GB | E: 584.8GB
USB Controllers: 3 host controllers.
Firewire (1394): Not Detected
Manufacturer *: American Megatrends Inc.
Product Make *: W35xSS_370SS
AC Power Status: OffLine
BIOS Info: | |
Time Zone: Malay Peninsula Standard Time
Battery Status: High
Motherboard *: Notebook W35xSS_370SS
SM BIOS: 4.6.5


Help please *Smile

Thank you!!

:)

 

Windows 10 Freezes upon selecting print/ctrl p in any program

SFC does not work... Sometimes even a restart of the computer doesn't work but try going to processes and restarting (or stopping then starting again) the print spooler service... "Spooler". Get to it through Task Manager then the Services Tab.

 

Windows 10 Freezes upon selecting print/ctrl p in any program

Hi,

Thank you for your interest in Windows 10.

Please provide us with the screen shot of System Properties.
Press Windows key + X and click on
System to open System Properties.

You can follow the steps given below to send the screenshots:

How to include a screenshot in your post

How to include a screenshot in your post

I suggest you to run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Please get back to us with the information and result of the above instructions.

 

Hi There,

Did you ever resolve this issue? I'm experiencing the same thing.

Thanks