Windows 10: Windows 10 freezing after waking up from sleep

Hi

I have a 3 months old Samsung laptop that goes automatically to sleep when I close the lid.

However, after update 2004 when I open the lid to wake it up, system has been going unresponsive.

Power light goes on but screen remains dead no fan or HDD noise as well.

That usually happens on Sunday or Monday, I don't know if it has to do with Windows Update or something.

My WU is activated and set to update outside active hours from 6pm onwards.

I don't know if that is a Windows or hardware issue, literally tried everything I could find.

I've updated drivers via Samsung update, Windows current version is 10.0.19041 Build 19041

checked power settings etc.

I don't know what to do, every time that happens I have to force restart and lose all my ongoing work.

:)

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.

 

Windows 10 freezes after waking up from sleep


Trying Windows 10 again on my HP-15 laptop and I've noticed that when I put the laptop to sleep by pressing the power button (which I have set to sleep), when I wake it up by moving the mouse or pressing the keyboard it wakes and the desktop appears, but then a second later it freezes and i have to press control alt delete (which takes a minute to respond) and then press task manager to get out of it. When it freezes the mouse curses will show that circle thing and nothing works (whatever I click etc) though I can move the cursor around. If I try to sleep again after I break out of the freeze it works fine, I can wake and no freeze. But if I shutdown or restart the laptop the first time I make it sleep it freezes.

I've tried some things including rolling back the IME driver (which fixed a shutdown issue and is a recommended fix for hp laptops with shutdown/sleep issues), making sure I have all updates, that the keyboard and mouse have the wake up setting checked etc. Windows 8.1, which I upgraded from, worked perfectly with this. My roommate has same laptop and he has same exact issue.


Thanks for any suggestions.

 

Windows 10 Anniversary Update freezes at lock screen when waking from sleep

Getting Firefox v48.0.2 was a separate task. It wasn't meant to correct the "freezing" after waking from Sleep mode.

Question: Does the "freezing" persist after waking from Hibernate mode? See
https://support.microsoft.com/en-us/help/13770/windows-shut-down-sleep-hibernate-your-pc

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FYI:

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