Windows 10: Windows 10 Freezing - no blue screen - no error code

For the past couple of months, my machine has been experiencing persistent freezes. What happens is that while in the middle of doing something (gaming etc.) the mouse will stop moving, the screen locks, and then a few seconds later the monitor goes into sleep mode. The computer keeps running, but nothing will wake the screen, and I am forced to switch off and then on again. This cycle can go on for 5 or 6 occasions in quick succession, or just the once, and then the machine will work ok for a while.

What have I tried to do?

In the Events Viewer, the persistent error entry relates to Code 10016 DCOM. In researching this, it didn't appear this could cause the crashes / freezing, but I took steps to solve the issue by modifying the permissions in Component Services. Now although I have done this for the user identified in the error message, a number of times, the freezing continues.

I also carried out a 'Refresh' of my system, using the tools in Windows 10.

I checked the integrity of my SSD system drive, and it's all good.

Am I missing an error code, or message, and being led astray by the 10016 error reported in Events Viewer? Should I be looking elsewhere for the cause of the issue?

It all seems to have started since the April update.

Anyone else had similar issues?

Any suggestions gratefully received!


Regards,

Conrad.

:)

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Windows 10 Stop Code Blue Screen of Death

Hi Truth_X_ile,

A faulty memory, system service or driver code are some of the possible causes of the blue screen error, PAGE_FAULT_IN_NONPAGED_AREA. For us to assist you better, kindly answer the questions below:

• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.
• Do you have a third-party security software installed?

Meanwhile, I would suggest that you try the troubleshooting steps in this
link to resolve blue screen issues on Windows 10.

We'll be looking forward to your reply.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.