Windows 10: Windows 10 generates distorted surround sound at the SUBWOOFER output

Windows 10 generates distorted surround sound at the SUBWOOFER output.In the Sound settings -> Speakers -> Properties -> Levels -> Balance -> "Sub" I have to set the level to 0 while the other channels L R C LS RS have a max value, i.e. 100 to get rid of distortions on the SUB channel, why? Setting the level to 100 to "Sub" generates huge distortion on this channel. What is the purpose of increasing the signal level on the SUB channel?Related issue with the "Balance" option: reducing the volume to zero sets zero balances on all channels, i.e. L R C SUB LS RS and this is OK. Ho

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Issues with 5.1 Surround Sound with Windows 10

Hi,

Thank you for posting on Microsoft Community Forums.

What is the make and model of the computer?

Which audio driver are you using?

In order to output 5.1 surround sound, the sound card and the audio device (Speakers) must have 5.1 support and not all sound cards are configured to output 5.1 surround signal. Also, as you have mentioned that there could be compatibility issues where
the audio drivers may not be fully supported on Windows 10?

If the sound card supports, and is configured to output 5.1 surround signal, please ensure that the computer is set up properly to output the signal.

• Open the Run dialog box by pressing the
  Windows key and R together.
  
• Type mmsys.cpl and hit the Enter key to open the
  Sound control panel.
  
• Under Playback tab, right click on the audio device (speaker) and select
  Set default.
  
• Click on the Configure button to launch the device (speaker) setup window.
  
• Click the dropdown list under Audio channels and select
  5.1 Surround and click Next.
  
• Check the boxes Center, Subwoofer and
  Side pair and click Next.
  
• Click Finish once the configuration completes.
  

Sometimes, the outdated, missing or corrupted audio drivers can also cause problems in 5.1 surround output. So, I would also suggest to update the audio drivers or uninstall/reinstall the audio driver if it the latest version of the driver is already
installed. Please refer to the article below.

Update drivers in Windows 10

You may also try installing the High Definition Audio Device driver
and see if that makes any difference. Please refer to the steps for uninstalling and reinstalling drivers under section
Fix your audio issues of the link below.

Fix sound problems in Windows 10

Get back to us after following the steps above and let us know how it goes.

We await your response.

Regards,

Peer Samie

Microsoft Community-Moderator

 

Windows 10 audio stutters regardless of driver or output used, more noticeable on the toslink and surround sound.

• What device are you using? A laptop or a computer?
• Its a desktop, i listed the components in the original post.
• Do you have an external speaker?From which device does the sound come out from? From the TV or from the device?
• I listed the outputs in the original post. The issue exists on all outputs and exists on the tv speakers, surround sound speakers, and headset.
• What other troubleshooting steps have you tried so far?
• I have listed the troubleshooting steps that i can remember in the original post.

 

sound distorted after windows 10 anniversary upgrade

This is where I'm at on my HP laptop with Windows 10 and the Anniversary update.

I completed step #3 "hardware and sound" but that took me to an option for "sound, speakers." There was no "properties" as step #4 suggests. I selected "sound, speakers" and then found "properties." After selecting "properties" there was no "enhancements
tab" as step #5 suggests.

Regardless, I then uninstalled the realtek audio driver. I noticed that when I did this without restarting my laptop that the sound was now tinny, but not distorted as it was previously. After restarting, the sound was again full, yet distorted.

Realtek still shows in my programs list, though it shows no memory is used.

Thanks for your continued help.