Windows 10: windows 10 grey screen after sleep

I get a grey screen after waking my laptop up after sleep

:)

 

grey screen after sleep

Hi Bob,

In order to help you with your concern about the screen of your Windows 10 turning into grey when it goes to sleep, kindly answer the following questions:

• What is the current version and build of your Windows 10? Follow these steps to access these information

• Press Windows + R on your keyboard.
• On the Run box, type Winver.
• Press Enter.
• A small window will appear with the information about the Version and OS build that you have.
  

(Your computer may need to be updated, click this
support link to begin updating as well as to access the Windows 10 update history.)

• Have you checked the helpful post of stanleybottitta posted December 20, 2017 found in this thread for solution?
  

We look forward to your response.

Regards.

 

windows 10 PC will not go to sleep and the screen saver will not work, just after latest windows 10 update

Hello,

Corruption within the Power settings is one of the possible reasons why you are encountering issues with the Screen Saver feature and Sleep mode in Windows 10. To address the issue, we suggest running the Power troubleshooter by following the steps below:

• From the Cortana search box, type Troubleshooting and select it on the results.
• Click on System and Security.
• Click on Power and follow the on-screen instructions.

Once done with the steps, let us know how it goes so we can assist you further.

 

Logon screen keeps on appearing after waking up the computer from sleep - Windows 10

Hi,

This is actually the first thing we tried. The computer comes up with a message saying:

"Authentication is required when this PC wakes from sleep. To change this go to setttings and search for Power and Sleep."

The dropdown box underneath is greyed out, and inactive.

Going to Power and Sleep leads to your first suggestion, which is a dead end.

Regards, Stewart