Windows 10: Windows 10 Hangs during Shutting Down and Restarting Time

Discus and support Windows 10 Hangs during Shutting Down and Restarting Time in Windows 10 Performance & Maintenance to solve the problem; My Windows Specs are below Edition - Windows 10 Pro Version - 2004 OSbuild - 19041.264 My system hangs while shutting down and restarting pc, in... Discussion in 'Windows 10 Performance & Maintenance' started by Adarsh_781, May 30, 2020.

  1. ADARSH_781
    Adarsh_781 Win User

    Windows 10 Hangs during Shutting Down and Restarting Time


    My Windows Specs are below

    Edition - Windows 10 Pro

    Version - 2004

    OSbuild - 19041.264


    My system hangs while shutting down and restarting pc,

    in this situation I have to only shutdown my system from main power switch which is very risky.
    I need help regarding my problem.

    Thanks

    :)
     
    Adarsh_781, May 30, 2020
    #1
  2. ILGOLDMAN
    ilgoldman Win User

    Random shut down and restart??

    Computer: Intel (R) Pentium (R) Dual cpu
    E220@2.406hz
    2.42 GHZ, 2.00 GB of RAM
    Windows xp

    Ever since I replaced the fan (with heat sink) the computer has randomly shut down and then restarted, at first during streaming, and now, will shut down and restart anytime. I tried to replace the graphics card to no avail. *Confused Windows 10 Hangs during Shutting Down and Restarting Time :confused:*Mad Windows 10 Hangs during Shutting Down and Restarting Time :mad:

    One suggestion was to replace the RAM.

    Any suggestions on how to repair my computer?
     
    ilgoldman, May 30, 2020
    #2
  3. MARTIN_TP
    Martin_TP Win User
    Win 10 hangs on restart and shutdown

    If your HP Pavilion has a fingerprint reader, you need to disable it. In my case fingerprint reader and system service for this device caused Windows 10 to hang on shutdown or restart (Blue screen with “Restarting” or “Shutting down” message and dots
    circling around. After some time dots freeze and system hangs). I assume you have the same problem with Windows 10 and HP Pavilion.



    To fix this issue after installing Windows 10 go to:


    • Computer Management > Device Manager
    Find "Biometric devices" and disable "Validity Sensors (WBF) ....."




    • Computer Management > Services and Applications > Services
    Find "Validity WBF Policy Service", disable this service and change "Startup type" in properties to "Disabled".



    For the first time after this change system can hang up again. Turn off the computer (power switch) and turn on again. Now Windows should restart and shutdown properly.
     
    Martin_TP, May 30, 2020
    #3
  4. REQUIRED NAME REQUIRED AS WELL
    required name required as well Win User

    Windows 10 Hangs during Shutting Down and Restarting Time

    Win 10 hangs on restart and shutdown

    No, that's rocket science. I'm posting with 10 already, so the problem was solved two days ago...Thank you.

    The Windows 7 shutdown screen simply decided to hang and I finally did a hard shutdown and started it up again, after which it was painless.
     
    required name required as well, May 30, 2020
    #4
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Windows 10 Hangs during Shutting Down and Restarting Time

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