Windows 10: Windows 10 HDR not available on capable PC and SONY TV XBR55X800E

When I got to Settings -> Display and at the bottom it says "Advance display settings" and in there at the bottom it display what "Color Space" I am using It tells me SDR. Therefore, I cannot go to Settings -> Apps -> Video Playback and adjust Stream HDR Video or play my games in HDR. I didn't touch a single thing and I played Assassin's Creed: Odyssey in HDR, BEAUTIFUL! But now it seems to no longer want to play in HDR.


Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: 0401 (type: UEFI)
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~800MHz
Microsoft Graphics Hybrid: Not Supported
Card name: NVIDIA GeForce GTX 1080
Manufacturer: NVIDIA
Chip type: GeForce GTX 1080
DAC type: Integrated RAMDAC
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.659680,0.340344), Green(0.244641,0.670422), Blue(0.130383,0.040539), White Point(0.313000,0.329602)
Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000
Monitor Name: Generic PnP Monitor
Monitor Model: SONY TV XBR55X800E
Monitor Id: SNY045B
Output Type: DVI
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported

:)

 

Windows 10 on Sony XD800 4k HDR are missing setting HDR on/off

Hello Devlin,

The issue start after buy new TV (Sony XD800) and update to "creaters update" on "win 10" which support hdr.

If stream 4k hdr content from from WMP to TV, all work is well.

Now use Win 10 - 10.0.16299 build 16299.

For troubleshooting I change resolution\color depth\video driver. On TV setup "enchanced mode" on hdmi.

 

Windows 10 on Sony XD800 4k HDR are missing setting HDR on/off

Video card supported HDR.

Monitor supported HDR.

In Windows settings HDR On/Off are missing.

---------------

Display Devices

---------------

Card name: AMD Radeon R9 200 Series

Chip type: AMD Radeon Graphics Processor (0x6798)

Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_30011043&REV_00

Current Mode: 1920 x 1080 (32 bit) (60Hz)

HDR Support: Supported

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Monitor Name: Generic PnP Monitor

Monitor Model: SONY TV *00

Monitor Id: SNYF903

Native Mode: 3840 x 2160(p) (60.000Hz)

Output Type: Displayport External

Monitor Advanced Color Capabilities: BT2020RGB BT2020YCC Eotf2084Supported

[Moved from: Windows / Windows 10 / Windows settings]

 

HDR and WCG are disabled but my Computer+TV are HDR/WCG capable

The option HDR/WCG is not available under Windows 10 RS4 and disabled under Win10 RS5 build 17713.

In here my equipment:

Display TV:
Samsung TV UHD HDR UE55MU7005TXXC (w/latest firmware: 1221.0). UHD Color function is active for HDMI.
HDMI Cable:
UGreen 4K HDR 60Hz Cable HDMI 2.0 Certified 18Gbps. No issues with this Cable under a PS4 Pro - HDR games.

Computer:

Zotac ci547-nano (Intel i5-7200u, Intel HD 620) --> I have been talking with their tech support to have a new BIOS and LSPCON Firmware update to be aligned with Intel HDR Whitepaper requirements. They already tested successfully the system (HDR compatibility)
with two different Displays (none of them are TVs).

Windows Version:

Windows 10 x64 RS5 (latest build 17713)

Also tested on Windows 10 x64 RS4 (final build)

Intel Graphic Drivers:

24.20.100.6194 (latest release). Same issue also under previous versions.

In here an extract of my DxDiag report:

Current Mode: 3840 x 2160 (32 bit) (60Hz)

HDR Support: Not Supported

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red(0.659180,0.339844), Green(0.244141,0.669922), Blue(0.129883,0.040039), White Point(0.312500,0.329102)

Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000

Monitor Name: Generic PnP Monitor

Monitor Model: SAMSUNG

Monitor Id: SAM0DEF

Native Mode: 3840 x 2160(p) (60.000Hz)

Output Type: Displayport External

Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Advanced Color: Not Supported

I also tested different resolutions and frequencies. Same results.

I have some doubts regarding that info reported. I have been checking where that data is coming from, and is supposed coming from here:

IDXGIOutput6::GetDesc1

DXGI_OUTPUT_DESC1

DXGI_COLOR_SPACE_TYPE

The point is, according to this guide:

High Dynamic Range and Wide Color Gamut

And also to this code example:

Microsoft/DirectX-Graphics-Samples

What determines if a Monitor/TV is HDR capable is if 'ColorSpace' is reported as 'DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020'

My question is, where is that information coming from?

As far as I could undertand that data is not an EDID information coming from TV. EDID information according DXGI_OUTPUT_DESC1 structure are only 'Color Primaries' and 'Display Luminance'... BUT and this is a big BUT, according to 'Monitor Capabilities' it
is supporting G2084 and BT2020...

Why 'ColorSpace' is not reported as 'DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020' on my system but as 'DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709'??

I think the issue is more or less located on how this ColorSpace is reported/calculated but I couldn´t find any more information on MS Docs about it.

Thanks for your support in advance!