Windows 10: Windows 10 Hello screen problem

Discus and support Windows 10 Hello screen problem in Windows 10 Software and Apps to solve the problem; When I turn on my laptop the Hello screen lists an account that doesn’t exist bbli and says ”The user name or password is incorrect. Try again.” I... Discussion in 'Windows 10 Software and Apps' started by liechne, Oct 8, 2021.

  1. LIECHNE
    liechne Win User

    Windows 10 Hello screen problem


    When I turn on my laptop the Hello screen lists an account that doesn’t exist bbli and says ”The user name or password is incorrect. Try again.” I click ok and my user name appears in the lower left hand corner along with the bbli. I click my real account, enter the password for my account and I’m in. The “bbli” that appears first may have been entered somehow when I first got this laptop, loaded Windows 10 for the first time, and didn’t know what I was doing. My question is, how do I gat rid of this errant account so the Hello screen starts at my real account name?

    :)
     
    liechne, Oct 8, 2021
    #1
  2. NORDIC
    Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Oct 8, 2021
    #2
  3. AHHZZ
    Ahhzz Win User
    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Oct 8, 2021
    #3
  4. MUSSELS
    Mussels Win User

    Windows 10 Hello screen problem

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Oct 8, 2021
    #4
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Windows 10 Hello screen problem

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