Windows 10: Windows 10 Home audio issue

HI,

I have an alienware area 51M running on windows 10 home 2004 version. SInce last few months I have been facing issue with my audio. FIrstly realtek audio console stopped working was showing blank screen and that I reinstalled realtek audio driver to latest version from dell website, still nothing changed. Dell tech support told me that latest windows version had some issue.


Today I am using external DAC audio card Asus Xonar U7 and I see that there is no audio from rear speakers. After some search online, it seems windows audio is only showing stereo speaker configuration, there is no 5.1 or 7.1 configuration at all. Not sure what is wrong here. I remember windows audio showing 5.1 and 7.1 speaker configuration in my older laptop. I have installed realtek audio version 6.0.8928.1 currently.


Would you please let me know how I can resolve this issue? Expecting better experience from windows, else it would be better to stop auto update all together if it breaks a working system.


Thanks

:)

 

Audio output issue - Windows 10

Hi,



Thank you for writing to Microsoft Community forum.

• What is the make and model of the computer?
  

I suggest you to try the troubleshooting steps listed in the articles listed below:

• Fix sound problems in Windows 10
  
• Windows 10 – Audio Troubleshooting Tips
  

If you’re facing sound issues on Envy 24 monitor speakers, you may try the steps listed in
HP Flat Panel Monitors - Troubleshooting Sound Problems with Monitor Speakers



If the issue persists, you may update the chipset drivers for your PC and check if it works.



Regards,

 

Audio 'dip' issue with Windows 10

Hi Elliot,



Thank you for posting your queries in Microsoft Community.



We are sorry to know that you have issues while listening to certain audios.

Please follow these steps and check if that helps.



Method1: I suggest you to run an audio troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons

• Click on troubleshooting and click on the view all option on the left panel

• Run the playing Audio troubleshooter.



Method2: Uncheck the enhancement feature in sound options.

• Press X from the key board and select control panel.
• Select sounds under control panel.
• Go to advance setting and uncheck the enhancement feature and check if that helps.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be

 

Windows 10 audio issue

Hi,

Audio issues might have caused by an outdated audio driver. For us to troubleshoot this issue, we suggest that you follow the steps on this article:

Fix sound problems. You can try different troubleshooting methods by clicking the drop down box, below the title, and choose one from the list.

Let us know how it goes.