Windows 10: Windows 10 home network NAS connection problem

I have windows 10 home version. I installed a NAS drive connected to my router. The only account that can find it is the Administrator account. I have set all of the required setting and yet nothing. Can anyone please help?

:)

 

Connecting NAS - mapping of drives

Ok,

If you want, we can do a step by step troubleshooting of your current situation:

If you are able to ping your Machine and it responds.
Code:

Try to view if your NAS appears on the Network List:
Code:

If Your NAS appears on the list, try to view it:
Code:

The available shares will be listed there.

Then Try to List the content of one of the directories:
Code:

This should list the content of the directory,

If all this works Try to map a drive on one share:
Code:

Pls reply with the "response" of the first "encounter" of a non positive output.

This exercise should reveal if you have a Network or Protocol or Cipher or Authentication problem.

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

NAS drive not showing in the Network after Windows 10 auto update this week

Hello Charles,

Let's get your NAS device detected on your home network.

Kindly follow the suggested steps below:

Step 1: Disable anti-virus software and Windows Firewall.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software,
you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Follow the below steps to turn off Windows Firewall:

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Windows Firewall.
• Click Turn Windows Firewall on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• Click Turn off Windows Firewall (not recommended) under each network location that you want to stop trying to protect, and then click
  OK.

If the issue still persists,

Step 2: We suggest you to reconfigure the NAS drive.

Refer to the below thread replied by Smithhead 9 replied on
May 7, 2015

Accessing NAS not working in Windows 10 Technical Preview

Let us know what happens.