Windows 10: Windows 10 image

Hi,

I have been having terrible luck with computers the last couple of years. Had a great Asus zenbook, backing up all the time on an Iomega black belt, zenbook died, so did the Iomega. Lost everything...a lifetime of photos, docs, etc. The Iomega could not be saved...

Got a new Asus top of the line. Got a WD my passport for backup. Left click button stops functioning yesterday, a month after warranty ended. Tried to fix it, gorilla glass surrounding track pad shatters. Just ordered top of the line Dell. Windows 10 pro. The system image in the WD is home. I know I can restore the image from a home version to a pro version so that's OK.

However, when I upgraded to Windows 10 on the now broken Asus, there were a lot of problems; lots of duplicate files, two copies of the same user, a real mess. System has been pretty unstable since December (?) when I did the upgrade. Have to restart explorer at least 2 or 3 times per week. So here's the question: Will Winows 10 Pro be smart enough to fix any of the underlying problems I encountered with the upgrade on the Asus, and will all of my programs be preserved, including my email client, which is Thunderbird? Am I better to off to just not bother with restoring the image and start from scratch and after having a stable version, manually re-install all my programs and just transfer over files from the WD? Man does that sound painful!

Any advice you could give would be greatly appreciated. Thanks!

:)

 

Windows 10 Unexpected shutdown on start up

OK, so i figured it out myself

Found the logfile in "C:\Windows\Minidump".

You need the Windows Development Kit to open it and a bit of googling to understand it.

Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

Cheers

 

Windows 10 Unexpected shutdown on start up

OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)

 

Welcome to the forum. A clean install is always the best option so your not getting any old problems

 

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Thank you, Samuria. Assuming I do a clean install, will I be able to use the "back up" feauture instead of the image to get the old folers and files out of the external hard drive? I have both an image and a back up. Thanks for your help.