Windows 10: Windows 10 install stuck at black screen without cursor or anything

started to install windows 10, 2 and half hours ago via desktop went out of the room for twenty minutes come back in a blank screen and no activity, tried rebooting with no luck stuck in this screen not sure what to do now.......

 

powered off and back on, picked up where it left off.. so, the warm reboot step didn't complete

 

Hi guys, I was able to install W10 from a bootable USB and am running it now, however when I had to restart my comp due to updating drivers it was back to the same frikking black screen. I had to install it all over again and now I'm seriously afraid to even shutdown my computer

 

Sorry, only just thought to check the thread again. Just to repeat my problem was black screen lacking a cursor.

whe i got fed-up i held my power button down until the computer switched off, oddly enough my pc lacks a reset button.

left it off for a couple o seconds and then switched it back on. It recovered at 70-odd percent complete showing the update percentage screen and finished the install. Went through the setup. Now running win 10 and its been through a couple of reset cycles for other purposes. Played a game for a couple of hours and the computer appears stable currently.

 

It is happening to me to except for an alienware desktop it is windows 8.1 btw

 

im using windows 7 and have downloaded the windows 10 upgrade. I got to about 80% of it complete and now it's just on a blank black screen but you can tell it's still on. Been like this for about 15 minutes. Is this normal and is there any problems if I switch the computer off?
I appreciate any help *Smile

 

I've noticed what the problem was for me with windows 7 its the drivers of the intel HD and nvidia's colliding now I fixed it on windows 7 where I disabled the intel graphics but I am guessing when I try to install 10 at a point in time it enables them again. Anyone have any idea on how to get around this. I was thinking of enabling the intel drivers again switching my hdmi to the motherboard and doing the install and than switching them again after but that's alot of reboots and work so I am wondering if anyone else figured this out.

 

Mines been idle on the black screen for an hour now have finally switched off pc and rebooted gone straight back to blank screen and.... Nothing have to reinstall windows 8.1 and try again this is so stupid

 

can one of the gfx cards be disabled in the BIOS while it installed, then install drivers direct from Dell and re-enable it?
I'm at work so cannot test

 

Hey guys I think I have found a solution:
Now this problem is most likely happening because you have multiple monitors. This was also happening to me and here is how I fixed it: When the black screen appears the login screen should originally appear but due to a bug with multiple monitors it does not. So just pretend that you're on the login screen; press enter, then enter your password (if you have one) and then press enter again. Altough you will not see it, your PC will be now at the desktop. Now perhaps give it some time, let it load so you can do the next step properly. Now press the windows button + P this should throw you to the multiple monitors setting. Now try to somehow blindly navigate (with arrow keys I presume, I personally have no idea how I managed to do it) and press enter, experiment a bit untill your screen will show. If it now shows, press the same buttons again and put it on Primary screen. Sadly this means you will have to use only one screen for a while, until this is resolved. I really hope this helps

 

will try, but I'm a single screen which is the laptop's touchscreen

 

I only have 1 monitor, switched my computer off and it restored back to windows 7. Gonna try it again after backing some important files up.

 

Welp if you have one monitor i have no idea, but this hopefully should work for people with multiple

 

I have an alienware X51 R2 and whenninstarted download everything was smooth and when got home the screen was black as well except mine wouldn't reboot into windows 8.1 now I'm stuck woth trying to reinstall 8.1

 

Try dropping power. I had to do this 3-4 times. Eventually got the rollback and got back to 8.1.