Windows 10: Windows 10 installation problem.

I installed w10 using the downloader a few days ago.

It it worked fine, then on the desktop it froze.

now I cannot boot up. It just stays on the first screen. This is really annoying, how can I fix this ?

:)

 

Facillity at Zero

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Windows 10 login problem

Hi. I installed windows 10 on my friends computer, and his computer has a problem with overheating, so when I wanted to type his account details, the computer shut down. Then when I reopened it, is displays "Other User" and under are two columns, where
it says to type the email and the password. I tried three different accounts and it says that the password is incorrect. Please, help!

 

Hi, suggest you create a bootable Windows 10 disk which should give you some recovery options.
How To Create Windows 10 Installation Disk Or Bootable USB

Can you describe your current boot sequence more exactly- what is what you call 'the first screen'?

What were you doing when it froze and can you recall any significant change you made before it froze?
Do you have any disk images of your system when working - e.g. using Macrium Reflect, Aomei Backupper, O&O diskimage, Acronis TI?
Did you enable system restore?