Windows 10: Windows 10 installation upgrade problem

Discus and support Windows 10 installation upgrade problem in Windows 10 BSOD Crashes and Debugging to solve the problem; I updated my old windows 7 PC to Windows 10, I have installed all the updates but have had trouble accessing web sites, the latest I have tried is Team... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by wyndra1, Apr 27, 2020.

  1. wyndra1 Win User

    Windows 10 installation upgrade problem


    I updated my old windows 7 PC to Windows 10, I have installed all the updates but have had trouble accessing web sites, the latest I have tried is Team Viewer so I could get some online help but just wont work.

    Am I missing something that I haven't done right ? I am finding this very frustrating, I am no expert in this field and hope that someone out there can share some help with this problem.

    Thanks in advance.

    :)
     
    wyndra1, Apr 27, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Apr 27, 2020
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Apr 27, 2020
    #3
  4. CK011885 Win User

    Windows 10 installation upgrade problem

    Installing Windows 10 on New PC?

    I'm going to be building a new PC on Christmas and want to install Windows 10 on it. I have Windows 10 on my current PC, which I installed upgrading from 8.1 with the files on a USB. How do I go about installing a clean copy of Windows 10 on this new PC? I think I recall something about installing it once makes Microsoft recognize your hardware, but since this will be a PC I'm not sure what steps I need to take. Do I need to go 8.1 -> 10 or is there a method of going directly to 10?
     
    CK011885, Apr 27, 2020
    #4
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Windows 10 installation upgrade problem

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