Windows 10: Windows 10 internal mic and sound not working

Recently I tried to hop on a Zoom call and noticed that it could not connect to my internal microphone on my laptop, so I tired the usual stuff ie. updating drivers, uninstalling, going through ever trouble shooting page but nothing. Its almost as if my internal microphone is just completely broken. I used Driver Easy to update my drivers and restarted my computer but nothing. My mic has all permissions in privacy, its not disabled, its the default mic. Not exactly sure what's wrong. Also for some reason it says the RealTek mic is unplugged.

:)

 

Only internal mic works?

I use a Nextbook Flexx 10. I want to make little videos, but my internal mic sucks, so i bought a new headset (combo cord). when i did, the headphones didn't work. my computer DOES have a combo jack, but when doing mic tests only internal mic works. nothing
of use is on the Nextbook website, and i have combed through every part of the device manager and sound manager. When i go to troubleshooter, it says "no jack information available". My "internal audio jack" in sound manager was disabled, i enabled it, and
it still didnt work. Also, strange thing, in my sound manager many things are listed as "Steam Streaming Device" or "Steam Speaker" or "Steam Streaming Microphone". The "steam microphone" was put as the description of the disabled audio jack, but i can find
nothing about it. Anyways, searching the rest of the forums, all i get are the exact same textbook windows helper responses. i may have missed something in sound manager, but don't point out obvious things like "Is is muted". Please help!

Moved from: Windows / Windows 10 / Windows settings

 

Internal mic not picking any sound

Hi,

I have checked my microphone which i found enabled. Also all the devices are shown (Disconnected and disabled).

The Microphone array (internal mic) is set default.

When I check for windows update, no sound driver update is listed in the updates.

 

Mic/Headphone ports not working correctly - Acer Aspire 7745

Hi all,

I have an Acer Aspire 7745 that I have been trying to get the external audio ports to work correctly on since I upgraded it to Windows 10 - it was originally a Win7 machine from the factory. It's got three external audio ports:




Win10 runs fine on it (Core i3 @ 2.27Ghz, 4GB RAM) and sound through the speakers works fine, as does the internal mic, but PLUGGING IN a mic or headphones is the issue - external plugged in mics are not picked up at all, and plugging in headphones disables the internal speakers, but no sound comes through the headphones.

I found this thread (Determine the HDA Realtek driver needed for your Audio) and was trying to follow the instructions to find the correct driver to use by looking at the 'Driver Details' lists, but I am a bit confused. When I upgraded to Win10, Windows 10 installed generic drivers for the sound card and I had the same issue - sound through speakers and internal mic was fine, but the jacks didn't work.

So, I thought I would go download some specific drivers...the latest drivers listed for audio on Acer's site for this machine are the Win7 64-bit drivers, so I installed those and, as mentioned, sound still worked fine other than the external jacks (I know the external jacks are not broken/damaged, by the way, because they used to work fine under Windows 7). When following along the list of 'special files' the aforementioned thread asks me to look for, I find both 'FMAP064.dll' from the 'FF01' 'Special Files' list...but I also see 'MaxxAudioAPO20.dll' and 'MaxxAudioEQ.dll' from the FF06 'Special Files' list...?

....so which one of those drivers do I get (FF01 or FF06)?

Where it gets even more confusing is that when I try running the Powershell script suggested in that same thread to suggest a driver, it tells me this:



...so should I follow the Powershell script's suggestion and look for ANY new driver that has the 'hdxrt.inf' file in it? (Like the one listed here: Determine the HDA Realtek driver needed for your Audio )?

Sorry for the novel, but it's a tad bit confusing as to what driver I should be looking for...

Could anybody link me to a driver that might work?

Thanks so much in advance!