Windows 10: windows 10 is accessing the hard drive 100%. The "reset PC" will not complete

I'm running a Dell Inspirion 15 3000 series that is now accessing the hard drive 100%. I've tried most of the solutions i've viewed on the internet but have had no success. I've even tried to reset the PC and restore the default setting but I cannot even complete this. The only additional applications that have been added are McAfee Total Protection and Notepad++. Any suggestions are welcome.

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Unable to access the external hard drive after upgrading to Windows 10

Hi Alan,

As you are facing issues with accessing the external hard drive after upgrading to Windows 10, do not worry we will help you with this issue.

Do provide us additional information to assist you better with this issue:

• What is the make and model of your devices?
• What exactly happens when you try to access the drive?
• What is the complete error message/ error code of this issue?
• Were you able to detect the device under Device Manager/ File Explorer?

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to check if there are any drivers with yellow exclamatory mark in the Device Manager.

• Press Windows + X from the keyboard, click on
  Device Manager.
• Right click on the detected driver, click on Properties
  and check the device status.
  

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

Unable to access external hard drive after Anniversay Update on Windows 10

Hello,

Do not worry we will help you with this issue.

Do let us know the following to assist you better:

• What is the make and model of your devices?
• What is the complete error message/ error code while trying to access the hard drive?
  

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to contact the device manufacturer's website, download the latest chipset drivers, install them manually and check if it helps.

Installing the latest chipset drivers will help you to install the drivers for USB ports.

Refer to the article by Andre Da Costa to install drivers in compatibility mode manually :
How to: Install and Update drivers in Windows 10

Hope it helps. Try the above and update us the status of accessing external hard drive for further assistance.

Thank you.