Windows 10: Windows 10 issues and skype shuts down computer?

Discus and support Windows 10 issues and skype shuts down computer? in Windows 10 BSOD Crashes and Debugging to solve the problem; I just got a brand-new Acer Spin 5 and the first issues I noticed was when I was playing music, my music would stop playing as if it entered... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by FenderGuy, Sep 8, 2020.

  1. FENDERGUY
    FenderGuy Win User

    Windows 10 issues and skype shuts down computer?


    I just got a brand-new Acer Spin 5 and the first issues I noticed was when I was playing music, my music would stop playing as if it entered hibernation mode. This has never happened with my past laptops.
    I did an upgrade to Windows 10 pro and then I started to experience the shut down, the screen would go black and my keyboard would light up and then turn off. One other time the screen turned it self to 100% brightness and the screen froze and would take about 30 secs to a minute to turn off.


    I ended up doing a refresh of Windows 10 and that didn’t solve the problem, I than un-disabled skype after downloading mini tool box and seeing that Skype seem to be coming up around the system errors.



    That fixed it for a little bit but now I am still experiencing the same issues as before and I ran mini tool box and again skype seems to the main system error when the computer shuts down


    ========================= Event log errors: ===============================



    Application errors:

    ==================

    Error: 09/08/2020 01:24:41 PM Source: VSS User:

    Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.

    .



    Error: 09/08/2020 01:24:41 PM Source: VSS User:

    Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.

    ]



    Error: 09/08/2020 01:24:41 PM Source: VSS User:

    Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.

    .



    Error: 09/08/2020 01:24:41 PM Source: VSS User:

    Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.

    ]



    Error: 09/08/2020 01:24:41 PM Source: VSS User:

    Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.

    .



    Error: 09/08/2020 01:24:41 PM Source: VSS User:

    Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.

    ]



    Error: 09/08/2020 07:20:31 AM Source: Outlook User:

    Description: Failed to determine if the store is in the crawl scope error=0x80040155.



    Error: 09/08/2020 07:20:31 AM Source: Outlook User:

    Description: Failed to get the Crawl Scope Manager with error=0x80040155.



    Error: 09/07/2020 08:40:00 PM Source: Outlook User:

    Description: Failed to determine if the store is in the crawl scope error=0x80040150.



    Error: 09/07/2020 08:40:00 PM Source: Outlook User:

    Description: Failed to get the Crawl Scope Manager with error=0x80040150.





    System errors:

    =============

    Error: 09/08/2020 01:25:26 PM Source: DCOM User:

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca



    Error: 09/08/2020 01:13:02 PM Source: DCOM User:

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca



    Error: 09/08/2020 01:10:32 PM Source: EventLog User:

    Description: The previous system shutdown at 10:37:20 AM on ‎9/‎8/‎2020 was unexpected.



    Error: 09/08/2020 09:48:40 AM Source: DCOM User: LAPTOP

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca



    Error: 09/08/2020 09:47:27 AM Source: DCOM User: LAPTOP

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca



    Error: 09/08/2020 09:01:40 AM Source: DCOM User: LAPTOP

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca



    Error: 09/08/2020 09:01:20 AM Source: DCOM User: LAPTOP-

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca



    Error: 09/08/2020 09:01:19 AM Source: DCOM User: LAPTOP-

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca



    Error: 09/08/2020 09:01:19 AM Source: DCOM User: LAPTOP-

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca



    Error: 09/08/2020 08:58:58 AM Source: DCOM User: LAPTOP-

    Description: Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca





    Microsoft Office Sessions:

    =========================

    Error: 09/08/2020 01:24:41 PM Source: VSSUser:

    Description: CoCreateInstance0x8007045b, A system shutdown is in progress.



    Error: 09/08/2020 01:24:41 PM Source: VSSUser:

    Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.



    Error: 09/08/2020 01:24:41 PM Source: VSSUser:

    Description: CoCreateInstance0x8007045b, A system shutdown is in progress.



    Error: 09/08/2020 01:24:41 PM Source: VSSUser:

    Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.



    Error: 09/08/2020 01:24:41 PM Source: VSSUser:

    Description: CoCreateInstance0x8007045b, A system shutdown is in progress.



    Error: 09/08/2020 01:24:41 PM Source: VSSUser:

    Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.



    Error: 09/08/2020 07:20:31 AM Source: OutlookUser:

    Description: 0x80040155



    Error: 09/08/2020 07:20:31 AM Source: OutlookUser:

    Description: 0x80040155



    Error: 09/07/2020 08:40:00 PM Source: OutlookUser:

    Description: 0x80040150



    Error: 09/07/2020 08:40:00 PM Source: OutlookUser:

    Description: 0x80040150





    CodeIntegrity Errors:

    ===================================

    Date: 2020-09-08 13:25:05.3980000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Windows\System32\svchost.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Windows signing level requirements.



    Date: 2020-09-08 13:25:05.2420000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Windows\System32\svchost.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Windows signing level requirements.



    Date: 2020-09-08 13:25:03.4720000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Windows\System32\svchost.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Windows signing level requirements.



    Date: 2020-09-08 13:25:03.4590000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Windows\System32\svchost.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Windows signing level requirements.



    Date: 2020-09-08 13:11:36.4760000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.



    Date: 2020-09-08 13:11:36.4530000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.



    Date: 2020-09-08 13:11:36.4250000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.



    Date: 2020-09-08 13:11:36.3950000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.



    Date: 2020-09-08 13:11:36.3650000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.



    Date: 2020-09-08 13:11:36.3350000Z

    Description: Code Integrity determined that a process \Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.





    =========================== Installed Programs ============================



    Acer Configuration Manager HKLM-x32\...\{414D554E-4453-454E-0201-000000016258} Version: 2.1.16258 - Acer

    Acer Jumpstart HKLM-x32\...\{E3930B59-5669-4BAB-A329-D56C1427C613} Version: 3.3.19180.100 - Acer

    AVG AntiVirus FREE HKLM-x32\...\AVG Antivirus Version: 20.7.3140 - AVG Technologies

    AVG TuneUp HKLM\...\AVG TuneUp Version: 20.1.1997.256 - AVG

    Care Center Service HKLM\...\{AFB52E98-7597-4484-9202-58F0FD3512ED} Version: 4.00.3019 - Acer Incorporated

    DriverSetupUtility HKLM\...\{2B51C83A-465D-4EA9-9CDC-1ED95ED09AC6} Version: 1.00.3026 - Acer Incorporated

    ExpressVPN HKLM-x32\...\{878F6EB4-73BF-4A1E-9A92-6DDF9EDC8A8B} Version: 2.2.19325.10 - Acer

    Google Chrome HKLM-x32\...\Google Chrome Version: 85.0.4183.83 - Google LLC

    Google Update Helper HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA} Version: 1.3.35.451 - Google LLC Hidden

    GoTrust ID Plugin 2.0.10.26 HKLM\...\GoTrust ID Plugin Version: 2.0.10.26 - GoTrust ID Inc.

    iCloud Outlook HKLM\...\{B87F5B14-C118-472C-93C9-05F35D0361DB} Version: 11.3.0.59 - Apple Inc.

    IntelR Processor Graphics HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA} Version: 26.20.100.7463 - Intel Corporation

    Microsoft Edge HKLM-x32\...\Microsoft Edge Version: 85.0.564.44 - Microsoft Corporation

    Microsoft Edge Update HKLM-x32\...\Microsoft Edge Update Version: 1.3.135.29 -

    Microsoft Office Professional Plus 2016 - en-us HKLM\...\ProPlusRetail - en-us Version: 16.0.13029.20344 - Microsoft Corporation

    Microsoft OneDrive HKCU\...\OneDriveSetup.exe Version: 20.134.0705.0008 - Microsoft Corporation

    Microsoft Update Health Tools HKLM\...\{406C9ADB-1325-4FD0-9D13-C119CFF64E0A} Version: 2.65.0.0 - Microsoft Corporation

    Microsoft Visual C++ 2015 Redistributable x86 - 14.0.23026 HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e} Version: 14.0.23026.0 - Microsoft Corporation

    Office 16 Click-to-Run Extensibility Component HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE} Version: 16.0.13029.20200 - Microsoft Corporation Hidden

    Office 16 Click-to-Run Extensibility Component 64-bit Registration HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE} Version: 16.0.13029.20200 - Microsoft Corporation Hidden

    Office 16 Click-to-Run Licensing Component HKLM\...\{90160000-008F-0000-1000-0000000FF1CE} Version: 16.0.13029.20344 - Microsoft Corporation Hidden

    Office 16 Click-to-Run Localization Component HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE} Version: 16.0.13029.20200 - Microsoft Corporation Hidden

    Quick Access Service HKLM\...\{AB25551C-74EF-4BAB-9989-891517FCF9FF} Version: 3.00.3010 - Acer Incorporated

    Realtek High Definition Audio Driver HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC} Version: 6.0.8862.1 - Realtek Semiconductor Corp.



    ========================= Devices: ================================





    ========================= Memory info: ===================================



    Percentage of memory in use: 25%

    Total physical RAM: 16172.05 MB

    Available physical RAM: 12092.55 MB

    Total Virtual: 19116.05 MB

    Available Virtual: 15194.07 MB



    ========================= Partitions: =====================================



    1 Drive c: Acer Fixed Total:475.83 GB Free:405.36 GB NTFS

    :)
     
    FenderGuy, Sep 8, 2020
    #1
  2. DORSETKNOB
    dorsetknob Win User
    dorsetknob, Sep 8, 2020
    #2
  3. DRONE
    Drone Win User
    Windows 10 and Skype

    And not only that but also:

    Windows 10 Anniversary Update will double the number of Start menu ads/promoted apps

    Sure, all that stuff can be uninstalled but then again who needs more crapware

    edit: without that W10 clean installation could've been much faster just like on ltsb version

    clean out-of-box start menu on W10 ltsb


    Windows 10 issues and skype shuts down computer? windows-10-start-menu.png
     
    Drone, Sep 8, 2020
    #3
  4. MALWARE
    malware Win User

    Windows 10 issues and skype shuts down computer?

    New Skype Version Released

    Although, not one of my favourite programs, Skype is considered a high priority software application. The latest 3.5.0.239 release, is now available for download and it fixes some major bugs:
    • bugfix: Links with invalid % encodings were executed
    • bugfix: Data execution protection may have crashed Skype
    • bugfix: Pressing escape did not end call
    • Security improvements to ensure it is no longer possible to shut down Skype from a web page
    DOWNLOAD

    Source: Skype
     
    malware, Sep 8, 2020
    #4
Thema:

Windows 10 issues and skype shuts down computer?

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