Windows 10: Windows 10 KB5001567 released to fix KB5000802 BSOD, printing issue

Windows 10 has just received a fix for the Blue Screen of Death “APC_INDEX_MISMATCH” and “win32kfull.sys” errors. For version 20H2 / 2004, Windows 10 KB5001567 is currently rolling out via Windows Update and it fixes all the printer issues which were accidentally caused by KB5000802 and other security updates.

As you may recall, Windows 10 KB5000802, KB5000803, KB5000808 and other cumulative updates released on March 9 proved seriously troublesome for devices using certain printer drivers. After the update, users were unable to use printers from popular brands, such as Kyocera, Ricoh and others.

In some cases, Windows 10 KB5000802 update also resulted in issues for software-based printing, which includes LibreOffice, Notepad, and even print to PDF functionality was affected in rare cases.

Fortunately, a proper fix is now rolling out to fix all your printer and Blue Screen of Death issues. For version 20H2, the hotfix is in the form of Windows 10 KB5001567, which is currently marked as “optional quality update”.

If you check for updates today, you’ll see the following update under the “optional quality update available” section:

2021-03 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5001567)

Download Links for Windows 10 KB5001567


Windows 10 KB5001567 Direct Download Links: 64-bit and 32-bit (x86).

APC_INDEX_MISMATCH fix for Windows 10 version 1909, version 1809 and older


For those on older versions of Windows 10, a new optional hotfix update is available for your device too.

If you’re still using version 1903/1909, Microsoft says your device will receive Windows 10 KB5001566 to fix an issue that might cause blue screen “APC_INDEX_MISMATCH” when using apps to print to certain printers.

Here’s a list of all cumulative updates released to fix the “APC_INDEX_MISMATCH for win32kfull.sys” error:

• Windows 10 version 20H2/2004 – KB5001567
• Windows 10 version 1909/1903 – KB5001566
• Windows 10 version 1809 – KB5001568 (Enterprise & Education editions)
• Windows 10 version 1803 – KB5001565 (Enterprise & Education editions)

How to get the fix now


It’s worth noting that this fix won’t be downloaded and installed on your computer automatically, at least not yet.



If you want the patch now, you can grab the cumulative update by downloading it manually from Windows Update. As you can see in the above screenshot, you can apply the hotfix by clicking on the “Download and install” button. Once done, you’ll need to reboot your device to fix the printing bugs.

The second method to get the cumulative update is by directly downloading it from the Microsoft Update Catalog, where you’ll find the download links for 32-bit and 64-bit Windows 10 respectively.

It’s also important to note that Microsoft is planning to include these fixes in April 2021 cumulative updates (Patch Tuesday), which is currently scheduled to launch on April 13.

The post Windows 10 KB5001567 released to fix KB5000802 BSOD, printing issue appeared first on Windows Latest

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Printing issues

Hi,

Thank you for your interest in Windows 10.

• 
  How are you trying to print?
  
• 
  Have you tried printing from a different application and checked?
  

I suggest you to run Hardware and Devices Troubleshooter.
Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + X and click on
  Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Printer.
• Follow the on-screen instruction to run the troubleshooter.

Also, I suggest you to install the latest chipset and printer drivers from manufacturer website and check if it fixes the issue.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

KB5000802 CU Windows 10 v2004 build 19041.867 and v20H2 19042.867 Win Update

Thanks, so add another brand printer brand: Sato to the list.

" Jiri Bergman says:
2021-03-10 at 11:55

same problem BSDO with win32kfull.sys with LabelPrint + Sato Printer"

 

Windows 10 printing issue while printing picture from Document files.

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in printer settings.

To assist you better, please provided us the information below:

• When you say that "I cannot print a picture from my Documents file", are you trying to print a picture present in a word document file or trying to print a picture on Windows 10?

I suggest you to follow the steps provided in the Microsoft Help Article about printer related issues and check if it helps.

https://support.microsoft.com/en-us...4-6025-dcc1-3aefaa14ab40/fix-printer-problems

Please get back to us with an update on issue with printing pictures in document file on Windows 10, we will be happy to help.



Thank you.