Windows 10: Windows 10 keeps blue screen crashing

Hello,

Around 1 week ago, I updated my GPU drivers and everything seemed to go downhill. Later that day, my PC blue screen crashed. But not only that day, it happened in the following days too. Every time it crashed I googled the error codes, some of them being [Memory_management, Unexpected_store_exception, System_thread_exception_not_handled and even Critical_structure_corruption All of these are most probably caused by my GPU] and tried every single fix for all of them.

They started appearing more often so about 4 days ago I decided to make a System restore point, 2 days before everything started happening. It was ok for that day, but again, I got more blue screen crashes the following day. I just started ignoring them a bit very bad move by me and started playing CS:GO to not think about my PC possibly being broken.

However, one time, it crashed while in a match and when I restarted my PC, I couldn't join back in the game, so I went to steam support and made a ticket. The next day, today, I got a response from them and they suggested that I try to reach out to Microsoft support because they found out that I was having way larger issues other than just not being able to reconnect to the game that Steam support can not fix. That's why I'm here. I bought my PC about 9 months ago and I haven't had any past problems with it. If there is anything else that would be important to know please do make a comment! I hope I said about everything important for the beginning here.

PC specs:
- Ryzen 5 3600
- RTX 2060
- 16gb DDR4 3000mhz RAM
- 1TB SSD
- 650W 80+ Bronze rated PSU

:)

 

Windows 10 keeps crashing

Hi,

There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

• What exactly are you accessing/doing when the computer crashes?
• Were you still able to login to the computer after it happens?
• Can you send us a screenshot of the error messages or mini dump that you've received?

In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
"When did you get the error?".

We'll wait for your response on this matter.

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.

 

Windows 10 keeps crashing and getting blue screen errors

Hi Raine,

It appears that you're still encountering blue screen errors on your Windows 10 PC even after performing a clean installation for the second time. BSOD could be caused by hardware or driver problems. For us to effectively assist you with your concern, we
would like to know the following:

• What's the model of your Toshiba laptop?
• Are there any error messages related to the issue?
• Have you tried any troubleshooting steps aside from clean installation?

You can troubleshoot blue screen errors by following steps on this article.

Keep us posted and we'll be willing to provide further assistance.