Windows 10: Windows 10 keeps powercycling my USB ports even after being told not to!

I use a HP Notebook - 15-da0307tx, and I have a Seagate Expansion 1TB SSD Drive plugged into the side, where I run all my Steam applications from, including Blender. I also have a wired mouse plugged in as well.

I've had a number of times where the USB ports on my PC suddenly powercycle without warning, which kills any programs running off the SSD, meaning when I have Blender open, I lose any unsaved work. This also temporarily disconnects my mouse.

I've looked online and found that a way to disable "USB selective suspend setting", which is the advanced power settings:
Control Panel > Power Options > Change Plan Settings > Change advanced power settings > USB settings > USB selective suspend setting

I disabled this setting weeks ago so my USB ports won't be switched off.

Unfortunately, today my USB ports powercycled multiple times in the past hour. I checked, and "USB selective suspend setting" remains disabled. I don't know what's screwed up here.

submitted by /u/Alope_Ruby_Aspendale
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:)

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

USB ports failed

Hi,

To fully isolate where this problem is coming from, please answer the following:

• Have you tried connecting the peripheral devices to another computer to check if they will function?
• How old is the laptop?

You can find additional things to try to fix USB port problems on this
page.

We also suggest you run the Hardware and Devices Troubleshooter
in Windows 10. Here are the steps:

• Press the Windows key on your keyboard.
• Type Troubleshooting then press Enter.
• On the left side, click View all.
• Select Hardware and Devices.
• Click Next and see if it will find any problems.

Keep us updated about the issue.

 

USB Ports Not Working

Hi Patrick,

Thank you for keeping us updated.

• Have you tried suggestions provided by Hamilton Apolinario?

If not, please re-install Windows 10 and check the status. If the issue still persists, I suggest you to get the hardware diagnostic done from the manufacturer.

Step 1: Download the Windows 10 ISO (using another computer so you can use USB ports to transfer files)

Refer to the article below and download Windows 10 ISO using Media Creation Tool.

Download Windows 10

Step 2: Make a USB flash drive bootable

Refer to the article to download Windows USB/DVD Download Tool to transfer ISO to USB flash drive to make it bootable device.

Windows USB/DVD Download Tool

Important: Ensure there is no data in USB flash drive before making it bootable device. If you have any data, back it up accordingly.


Disclaimer: Please keep a backup of your data in case of loss.


Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.