Windows 10: Windows 10 killed my dell xps 2710

What is the boot error message? If it is no boot message or weird boot message. It maybe fixable but it very complicated to fix.

 

The link provided had instances of having to replace the motherboard multiple times in one or more cases. How much more specific does it need to be?

For instance:

and 5 or 6 more like them. Maybe it's a driver problem (one of the Intel drivers) or some other driver but until it been positively identified and fixed I would not install Windows 10 on one of these computers.

 

I would like to get hands on with one of those "broken" computers because I believe that issue is fixable.

I still say that users with this issue should know/find out what key strokes they need to hit to get into various aspects of the bios menu, and attempt to run a linux live distro to verify if the hardware is shot or not

 

Two things to remember with this model of Dell,

1. Despite it being sold as a desktop, it is nothing more than a glorified laptop.

2. Dell is well known for locking out and/or blocking many bios functions.

Number one shouldn't have any affect on Windows 10 installing and running other than any necessary drivers will have to be the laptop/mobility version instead of desktop.

Number two could be the problem, but try getting Dell to admit it if it is. If that is the cause of the problem(s), Dell will blame anyone and everyone but themselves, even more so now that that particular model is discontinued.

 

this gave me even less hope.... only one guy got thru the problem and i dont understand half of what he said he did

 

im not allowed to answer pm until i have 5 posts i think i still have 3 to go

 

I dont know how prepared it was i ran the test for compatibility and thats about it im not a computer person my computer was running fast and great i figured it was fine to click the ok button

 

theres no message no nothing just a black but a brighter black that you can see that it is on

 

The problem sounds like a design flaw with the PC, and not anything wrong with the OS. Simply put, if software can destroy hardware, it's the hardwares fault.

Deal with dell, they're the ones at fault.

 

im in manitoba feel free to come and fix it

 

Now, I am little concerned. I was just about ready use windows 10 more. Now, I am thinking of totally removing it. See, I also have a dell that had its motherboard replaced do to an electrical surge. Windows 10 wasn't installed till way after that replacement with my multiple boot system. My dell system isn't the same model but it is still an all-in-one. If an operating system or driver could damage the motherboard, Windows 10 needs or the driver needs to be recalled as soon as possible.

@angrycompowner

Is your hard drive a ssd or hdd? Mine is an hdd which might be the difference.

Do you have access to the dell drivers cd that should of came with the computer? There is a way to possible re-flash the bios using the driver disk tools normally I don't recommend flashing the bios, I consider that the last resort. I am not sure how to do that, I only did it once. I can't remember what I did. Once, you get into the bios installed, reboot into the bios and disable secure boot. Reboot computer if it boots into windows 10 either roll back to previous operating system or disable/uninstall dell driver update tools and let windows update handle them. My experience for the limited time I used windows 10, is all in one dells that are upgrade to windows 10 do better with driver from windows update then from dell. Ironically, Dell provides the drivers to Microsoft to use with windows update.

 

I'm in Manitoba too.... Challenge accepted. I sent you a PM. Call me

Snarks *Cool

 

Hi,

Even if it may "look" as if the MB is damaged not a single OS install can actually kill it.
No need to reflash a bios to return it to its default settings, remove the power cord, wait a couple of minutes, remove the cmos battery, wait a few minutes.
Remove/disconnect all peripherals, HDs, put back the cmos battery, power cord and the power up the machine and you then should be able to access the bios.
That's the first step to make sure there's no physical damage to the machine.

Having sais that, TS' particular MB seems to be troublesome from what you read about it. Doesn't mean it shouldn't be capable of running W10 though.

Cheers, *Wink

 

I'm not saying this is the same issue (it won't be), but as an example of the sort of things which can happen with hardware, there was an issue with one of the preview versions of Windows 10, where it could send a command to certain hard disks to put the disk in a mode which wouldn't boot.

The hardware wasn't damaged, but it had been sent into a mode which Windows couldn't it back get out of, without using specialist 3rd party tools to change the mode back.

See the Microsoft employee's response on this thread.
http://answers.microsoft.com/en-us/i...6-42677b96548d

 

The reason I said re-flash the bios, was to restore the dell logo. I was using that as a very last resort when you having nothing else to lose. Like doing the CMOS reset first as you said. I think all-in-ones are a pain to remove the stand. That dell driver cd, has a special way to boot outside of bios or at least mine does.