Windows 10: Windows 10 Kiosk Resolution/DPI Issue

Hello everyone! So I recently(several months ago) found out that Windows 10 had a Kiosk mode. After evaluating it, we decided it would be perfect for our digital signage. We are using an web solution that runs on Edge. We did a bunch of testing and everything was working great so we put a few into production and they continued to perform perfectly. The plan was to replace all of our current digital signage which would save us a great deal in licensing costs.

Fast forward to last week. The department that handles purchasing for the displays orders 8 4k displays. We've never had 4k for signage before. The default settings for resolution and DPI under the kiosk account do not work. It is displaying at at least 150 DPI or 300 DPI depending on the resolution of the computer.

Normally I would resolve this with a group policy that would force these settings, but I can't do that because the kiosk user, by design, is not a domain user. I've been able to successfully change these settings in the registry under the kiosk user, but that solution is not sustainable and models and brands will consistently change as we move forward. The only thing we can be sure of is that all new displays will be 4K.

Has anyone else run into this? Has anyone been able to script around it via VB or Powershell? Group Policy. Any other suggesions? Thanks to you all in advance!

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:)

 

Windows 10 kiosk mode: screen locks after login

Hi Matthias,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while using Kiosk Mode on Windows 10.



Since you are being logged out of Kiosk Mode after every login, I suggest you to refer the article

Troubleshoot kiosk mode issues.



Also, you can try removing and creating the Kiosk account again, follow the steps mentioned below to remove the Kiosk account:

1. Go to Settings >
   Accounts > Family & other people.
   
2. Under Setup a kiosk option click on
   Assigned access.
   
3. Now under Kiosk info click on the
   account name and click on Remove kiosk.
   
4. Now click on Remove.
   

Once the account is removed, refer the article to
Set up a single-app kiosk.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

DPI Scaling issue

Hi,

This can be caused by the changes made on your device. We'd like to know some information to help us isolate the cause of the issue and provide a resolution suited to your concern:

• Were there any changes to your device prior to the issue?
• Is it only happening to Spotify or Discord app?
• What are the troubleshooting steps done by the live support?

In the meantime, you can check this article and see if the troubleshooting steps provided will work
to help you resolve the issue.

Looking forward to your response.

 

Windows 10 kiosk mode issue

Hello Ashley, my name is Alexander. I'm an Independent Advisor and I'm happy to assist you!

I recommend that you follow the steps from the article ‘Troubleshoot kiosk mode issues’

https://docs.microsoft.com/en-us/windows/config...

Alternatively, try to remove and then reinstall the Kiosk account. Please, follow the steps provided below:

1. Open Settings, locate Accounts, then Family & other people.

2. Tap on Assigned access that is under Setup a kiosk option.

3. Find Kiosk info and click on the account name, then tap on Remove kiosk.

4. Press Remove.

Once done, refer to the article on how to set up a single-app kiosk

https://docs.microsoft.com/en-us/windows/config...

Best regards,

Alexander B.