Windows 10: Windows 10 Laptop Freeze/Crashing -- Having a Hard Time Diagnosing

Discus and support Windows 10 Laptop Freeze/Crashing -- Having a Hard Time Diagnosing in Windows 10 BSOD Crashes and Debugging to solve the problem; I am having a semi-hard freeze issue with Win10 on my laptop that is consistent, but random. Has been happening since at least June 2020. May have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DanGilbertTX, Apr 24, 2021.

  1. DANGILBERTTX
    DanGilbertTX Win User

    Windows 10 Laptop Freeze/Crashing -- Having a Hard Time Diagnosing


    I am having a semi-hard freeze issue with Win10 on my laptop that is consistent, but random. Has been happening since at least June 2020. May have started with the Windows 10 2004 update in May 2020. I am not sure though. Hoping someone has seen something like it before or has suggestions. It is not leaving behind clues in the event log so is really hard to troubleshoot.Hardware and OS:================- Dell Precision 7530 Laptop - i5 9xxx - 32GB of RAM - 2 SSDs M.2 and 2.5"- PowerColor eGPU connected via ThunderBolt- nVidia RTX 2070 Super video card- W

    :)
     
    DanGilbertTX, Apr 24, 2021
    #1
  2. EASY RHINO
    Easy Rhino Win User

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Apr 24, 2021
    #2
  3. PEACH1971
    peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Apr 24, 2021
    #3
  4. JOHNSOCHACKI
    johnsochacki Win User

    Windows 10 Laptop Freeze/Crashing -- Having a Hard Time Diagnosing

    windows 10 on laptop is stuck in Diagnosing mode.

    Hi. My Windows 10 laptop is stuck in diagnosing your PC mode. Tried crashing it three times in succ session but did not help.No cursor control Any suggestions please?
     
    johnsochacki, Apr 24, 2021
    #4
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Windows 10 Laptop Freeze/Crashing -- Having a Hard Time Diagnosing

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